4J Laundromat 4.9

4J Laundromat

Laundromat

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Review Highlights

"Giant clean machines" clean machines
"For every $20 spent you receive a $3 bonus on your card" card payment
"The washers and dryers work perfectly" good dryers

Location & Hours

, 747 Wolf St, Philadelphia

Philadelphia, PA 19148

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Hours not available. Contact business for hours.

Recommended Reviews

64 reviews
Charles Harris
Charles Harris

Giant clean machines.
Free dry with every wash.
For every $20 spent you receive a $3 bonus on your card. Also clean bathrooms for all patrons. A+ 5*

Response from the owner

Thank you, Chuck!

Phradoe Banas
Phradoe Banas

Plenty of room to wash and dry your laundry. I've been going here since it opened and nothing much has changed.

Today I was there and after starting one of the washers, I realized the liquid fabric softener part of the soap was clogged with old soap. The water pressure also seemed to be on the lower end which seems to be a thing across the board with laundromats; low water pressure on the weekends lower heat on the dryers.

Some of the dryers also have candy and gum lodged in the back of the dryers where the tumbling bars are located. Typically it's jolly ranchers or gum.

I will update with more stars if I see improvements as I frequent here every weekend

Response from the owner

Hi Phradoe, thank you for sharing, we changed several parts on each machine to increase the water flow as well as dryers. Please let us know how your next visit goes.

Brenda Lima
Brenda Lima

It's a nice place with plenty of space. The washers and dryers work perfectly. Excellent service from Jacqueline.

Emileo Lopez
Emileo Lopez

Jacklin was so helpful. The machine broke down and started gushing out water. She noticed the problem and assisted me right away. She made sure to take the extra mile and took all my wet clothes out and transferred them to a better machine. She then cleaned up the mess and continued working on her task. Mind you she was there alone with no one else helping her and she didn’t complain at all. Very helpful and kind woman

Response from the owner

Thank you, Emileo, for sharing your experience! I'm glad to hear that Jacklin was able to assist you promptly and go the extra mile to resolve the situation with your laundry. Our team is dedicated to providing great service, and your kind words truly mean a lot.

Vanesss Mill
Vanesss Mill

Nice place, machines are fast and washed my clothes well
Bail

Response from the owner

Thank you for the 5-star review! I'm glad you enjoyed our fast machines and that your clothes came out well.

Jessica
Jessica

Rude employee lady machine prices went up 2$ I’ve been a customer for years and this is the first time I asked for help and the lady literally ignored me when I was asking her for help I’m never going back here again

Response from the owner

Hi Jessica, thank you for sharing your experience. Feel free to reach out via email at info@4jlaundromat.com, we love to chat with you try to help gain your business. We apologize for the price increase, bu this is the only price increased we have in 5 years; unfortunately the price of living has gone and we had not choice to raise the prices.

Fashy Lopez
Fashy Lopez

Jacqueline is one of the best workers at the Whitman Plaza dry cleaners. She is attentive and very kind, with a charisma that always makes her happy to serve people.

Response from the owner

Thank you for your wonderful review! I'm delighted to hear that Jacqueline's attentiveness and kindness made your experience at 4J Laundromat a pleasant one. We'll be sure to pass along your kind words to her.

Sylvia Bryant-ouattara
Sylvia Bryant-ouattara

From very small to huge clean machines. The dryers also have rug size dryers. The bathrooms require a key. This helps to keep them clean.

Response from the owner

Thank you, Sylvia!

M
M

You put a tablespoon of soap in the washer and have the suds from the soap of the last 10 customers in your clothes. I had to run each machine 2 more times in an attempt to remove the soap. $36 for 2 loads of laundry that still came out soapy. Never again.

peggy “Millman” cooper
peggy “Millman” cooper

its convenient because its 24 hours and free dry. but the employees blast the music even at 2 a.m. its so loud you end up with a headache and the card you use for the washer and dryer doesnt work half the time. most of the dryers are dirty inside and have gum or something stuck in them.

Response from the owner

Peggy, really sorry about your experience. My most honest apologies we had a virtual meeting with our staff and talk abut the incident and I can asure this will not happen again.

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