A New Spin Laundry 3.4

A New Spin Laundry

3.4 (93 reviews)

Laundromat

Photos

Review Highlights

            "Clean, nice place to do laundry"
            clean machines
        

            "Very helpful lady helped me load the card and machines"
            helpful attendant
        

            "Knocked off a star as the card payment was out of order"
            card payment
        

Location & Hours

100 Salem St # 1

Salem, OR

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

93 reviews

Séamus Malekafzali

Jennifer Pearcy

Mitchell Lusignan

The place where you put your detergent has black mold buildup on the inside (some machines are cleaner than others). Posted hours on door (and online) are unreliable.

Response from the owner

Hi Mitchell,

We take cleanliness at our business very seriously, and have looked into this. As commercial laundry machines are almost always wet inside the drum and well as soap reservoir due to constant use, it is always possible for some mildew to occur (just as it can in between tiles in a shower). Our staff has looked into and resolved any issues related to your comment. Additionally, we have recently corrected the staffing issues related to the recent open-hour changes, and have been working to keep that constantly reliable. Feel free to call our management office at 617-523-2333, if you have any questions.

Thank you

Cricelia

BEWARE - No restrooms on site or around the location.

No PARKING

CARD ONLY - COST $2.00
Then load

60lbs. WASHER - $9.00 per load -
30lbs WASHER - $5 and some change

Dryers - $1.25 for 20 minutes pretty large can do 1 King or queen comforter with 2 cycles

There are patio metal seats and coffee tables but no tables for laptops or eating. It’s pretty clean but there is a ton of out of order washers leaving it limited when full of customers.

I’ve been here a few times. The staff is depending on who’s working. Tonight the worker is very unfriendly and seems bothered by questions. Idk if he’s just too young and hasn’t figured out what actual customer service looks like or if he’s naturally arrogant.

Please train employees on customer service ethics. It’s the face and heart of your business.

F D

Would give 0 stars if possible. The woman working at this laundromat was unpleasant, unhelpful, and extremely rude. No change given, so need to go to the store down the road. The woman didn’t explain we had to buy a card just to use the facilities, and charged us $2 for this. Overall for a small wash and dry, she charged us $14, that’s for us doing it ourselves. The dryer was slow, and we had to add more money. In the time we were there, we witnessed two separate groups arguing with the woman, they both left without even using the facilities, we wished we had done the same. AVOID

Dhally Antoine

My new go to when in the area. Most laundry mats nearby only offer coin operated. Didn't have cash and went through the hassle of finding an ATM, so was relieved when this spot offered card operated machines. Prices are affordable, especially for a student like myself.

Martin Cunningham

Service is just okay, staff a bit rude. However, they are quick and reasonably priced for drop off. I left off a big bag of laundry and picked it up 4 hours later.

En Tsai

A great self-service laundromat where you can buy a card and top up your account; credit cards and cash are accepted.

Jeremy Bake

Lots of varied size washers (large single, as well as double and triple capacity) with plenty of dryers, and a few folding benches if you don't want to wait until you get home. They also offer drop off service (I've never personally used it …