Aurora Clean Express Laundromat
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Review Highlights
Location & Hours
1202 N 155th St, Shoreline, WA 98133
Seattle, WA
Hours not available. Contact business for hours.
Recommended Reviews
100 reviewsAlways a great alternative,and affordable
A enjoyed a wonderful Laundromat experience at this place. It's large, comfortable, very clean, the equipment is well maintained, they have all sizes of washers and at surprisingly low prices. Employees are friendly and very helpful too. I will be a regular customer here for sure.
Worst “Customer Service” I have ever experienced. My husband and I spent the weekend moving, and needed to take our comforters and sleeping bags in to use a large washing machine. Our car was already in use, so in order to make it to the laundromat in time we carried ALL of the laundry almost a mile, and made it there at 6:58 PM. The last wash is at 7 PM, laundromat closes at 9 PM. The counter person first tried to tell us they closed at 7 PM. When I pointed out the sign that said the last wash was at 7 PM, she then said it was too late to start a wash, because after arguing with us about the closing time it was now 7:02 PM. I asked her very politely to please let us use the machines, as we had carried the bedding a mile to get there in time, and it was now only 2 minutes past the cut off. She practically yelled at us “I said NO!! Are you DENSE?!” I was stunned. I have never had someone whose establishment I am trying to spend money at be so rude to me. We left, I was in tears, and so confused as to why this woman had been so awful to us. After thinking it over, I have come to the conclusion that she thought my husband and I were homeless. We showed up on foot, with a bunch of sleeping bags and comforters, looking pretty grubby after moving our entire house all weekend. I am sure she assumed we were homeless and thought that gave her the right to treat us like garbage. That woman spoke to us like we were less than human. Take your business elsewhere, to someone with a heart. Homeless people are already down, why make it a point to kick them??
Came here at 7:20 and the younger girl told me last wash was at 7 and their hour is they close at 9 and each was is 30-40 minutes. Second time here and I had bad experience both times. Was told they program the machine for you. Did not like that since I have dedicated cloths and white cloths.
Great customer service from Dorry. She was very much helpful and nice person. Thank You. I recommend this place to everyone:)
Place has really gone downhill, used to be nice clean with great service, now machines and dryers are constantly broken or sub par, and rather then having a restroom anymore they suggest you go to Safeway... Last trip in the ceiling was …
Their customer service is terrible, the lady at the counter straight insulted my girlfriend.
Many of the machines are out of order, however the ones that work do a good job. The person whom i interacted with both times I've visited was super helpful and kind.
The lady yelled at me very loudly because I arrived at 5 in the afternoon and told me that they were going to close permanently. I do not recommend it.