BlueWater Wash Laundromat
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Review Highlights
Location & Hours
, 2121 W Lehigh Ave #2, Philadelphia
Philadelphia, PA 19132
Hours not available. Contact business for hours.
Recommended Reviews
100 reviews
Alexandre great People, Good Job.
Hi Erick, thanks for this great review! Alexandra is a great addition to our team and we are so happy to have her on board!
I think the staff lady is beautiful and I would marry her and I like the place
Brian, thank you for the 5 star shoutout! So happy to hear that you had such a great experience with us!!
Young lady with black cap was amazing. lt was my first time at this laundromat.She did everything for me. She is a blessing.
That's great to hear, Sheila! We are happy to help! Thank you for making BWW your go to laundromat :)
It’s very clean and free drying with every wash!
Najeeb, you rock! Thanks for this great review! Free Drying is the best and we wouldn't have it any other way!!
Thank you Alexandra for making me feel welcomed and helping keeping the place clean
Thank you so much for this great review! Cleanliness is our top priority and Alexandra takes pride in all that she does. We will tell her about your kind words! Hope to see you at the mat again soon :)
Very good very clean
Hunter, thanks for a great review! Happy to hear that you enjoyed your time at BlueWater Wash and we hope to see you back at the mat again soon! :)
This place is too small for adults to let their kids play go karts with the carts meant for paying customers. The attendant was pulling the lent bins while ppl clothes were in the dryer, which was causing the dryer to stop temporarily. When I asked her nicely to not do mine at the moment bc I was trying to get out of here, she acted like that was too much to do. Saying she has a job to do. My thing is if there are clothes in the dryer, why empty the lent bin which is going to get more lent on them from the clothes that are still drying?? Stupid and counterproductive if you ask me. If she wanted to do something productive, maybe she could tell the kids to stop running around the place, but hey, I'm just a paying customer. Definitely won't be back
Hi Lynnette. We are sorry to hear about your experience at our store. We take pride in maintaining the cleanest laundromat in the city - we clean the lint screens multiple times a day to ensure our dryers are maintained at peak efficiency all day long for the benefit of our customers. Although the dryers do not lose heat, they are paused momentarily (typically less than 60 seconds) to clean the lint screens when we are busy. We have reminded our team members to do their best to avoid machines in use, whenever possible. As for the children running, we try to stress the importance of safety through our multiple posted signs and community guidelines, asking parents/guardians to watch their children closely and ensure they are following posted rules. We also have TVs in the lounge area with cartoons on to try and help keep little ones seated and occupied while in our laundromat. While ultimately the responsibility of parents, we will also make sure our team continues to enforce our posted policies while on shift as needed & appropriate. Thank you for bringing these matters to our attention.
The experience was great thank you too Raelyn & Alexandra for making me feel welcome
Dominic, so great to hear that you had such a pleasant experience here at BlueWater Wash! Alexandra and Raelyn love helping our customers and making sure the store remains spotless for them! Hope to see you at the mat again soon! :)
Great costumer service and very clean store
Wow, what a great review! Cleanliness and Friendliness are our top priorities here at BlueWater Wash and we are so glad to hear that you got to experience that, first hand! Hope to see you back at the mat again soon :)
Raelyn was a great hostess, she and Alexandria keep the place in immaculate condition!! We love how clean it is here.
Wow, what a great review! Thank you so so much for your kind words. Our team rocks and Alexandra and Raelyn take so much pride in making sure our customers have the best experience possible. We will relay your kind words to them. Thank you for being a BlueWater Wash customer! :)
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