Brooklyn 24 Hour Laundromat 3.7

Brooklyn 24 Hour Laundromat

Laundromat

Photos

Review Highlights

"The washing machines and dryers work great" good dryers
"The building and machines were clean, and the management team (Greg and Chrystal) was helpful and very friendly" clean machines
"The building and machines were clean, and the management team (Greg and Chrystal) was helpful and very friendly" friendly staff

Location & Hours

4304 Ridge Rd, Brooklyn, OH 44144

Cleveland, OH

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

67 reviews
carmesha coats
carmesha coats

It was a great experience, staff was nice and friendly.Thank you crystal I will def come back❤️

Response from the owner

Thank you for your generous review...we work hard for the stars

Tyra Porter
Tyra Porter

I appreciate that this place is open 24 hours and the staff is always friendly. My only suggestion would be to add more large washers, but overall I’m happy.

Response from the owner

That will be happening i

Michele Austin
Michele Austin

Surprisingly clean...But no public restrooms..

Ashton Borelli
Ashton Borelli

Discustingly dirty environment. The washer I used leaked and filled the floor. The dryer I used left my clothes smelling musty and like a basement, despite the Gain dryer sheets I used. 0 out 5 stars. Would not recommend. I walked into a screaming match between two women profusely using foul language in front of 3 children. Not a kid friendly environment

ladii kae
ladii kae

Place is filthy ! They need to get rid of the old machine on other end and they need newer or clean the machines . Change machines werent working .

Response from the owner

Did you try the brand new change machine in the back of the south side? We do need to get rid of the old top load machines, I agree, and we plan to do this soon. However, the machines that are in there are not that old. Few laundromats replace their equipment every 3 years (the average age of our machines). We added 5 new dryers on the northern side of the store just recently. Our cleaning crew comes in everyday and gives a thorough once cleaning - the fact that there are dryer sheets on the floor is not quite filthy, though I do agree that people could put their dryer sheets in the garbage. Either way, thanks for the feedback we do appreciate it, even if it's unfavorable.

Wanda L. McCowen Munson-Blackmon
Wanda L. McCowen Munson-Blackmon

Recently, our washer broke down so we chose this laundry mat for the time being. We continue to go at night because of the assistant that works there. She is polite energetic and so personable. Honestly it needs more washers, but as long as she's there til closing I don't mind having to wait sometimes.

Response from the owner

Thank you for your review…we have 27 washers in that store and are in the process of getting ready to retool the store with new equipment.thank you again

Angelina
Angelina

I thought the prices were a bit high for the time but my biggest complaint is that there's NO BATHROOM!! I wash clothes at 4 in the morning so not normal business hours but still. I washed 13 loads of clothes so I was there for HOURS..You Need a bathroom.

Edit on 12/26/21 @2am. I was disappointed that they were closed. It did not say on the website that they would be closed on Sunday December 26th. I have to wash clothes at 2:00 in the morning not 8 AM in the morning. But Fairview laundromat was open so I was glad for that. I realize it's the day after a holiday but a 24 hour laundromat should be open 24 hours.

Response from the owner

Sorry about no Bathroom....We had to close it due to Covid, and the opium epidemic. As far as our pricing we our lower than anybody around our area! We value you and your business very much, and hope you return. Thank you for your business

Altered State
Altered State

Stopped in here a few weeks ago with a two year old, his dad and more laundry than I’m comfortable admitting to that needed to be done. Crystal was our biggest cheer leader in getting through that part of our day. Thank you.

Response from the owner

Thank you for the 5 stars...we appreciate your business

G G
G G

It only takes cash. Very clean though

Response from the owner

Taking cash only keeps our prices down

Sebastian Escobar
Sebastian Escobar

The worst! On top of that the prices are higher than anywhere else. The floors are DISGUSTING. I am not satisfied. My first visit, and last for sure...

Response from the owner

I am looking at the place right now and the floors look pretty clean. I'm not certain what type of trouble you're having exactly. We frequently review prices with our competitors and we believe that our prices are currently lower than most laundromats nearby. Below are links to the floor images at the time of your post...
1. https://business.google.com/photos/l/01602334151780256667?hl=en-US
2. https://business.google.com/photos/l/01602334151780256667?hl=en-US
3. https://business.google.com/photos/l/01602334151780256667?hl=en-US
4.https://business.google.com/photos/l/01602334151780256667?hl=en-US

The floor you're standing on doesn't really look all that dirty, does it? Disgusting? Eye of the beholder, I guess. We hope you'll give us another try and hope you have a better day going forward.

https://business.google.com/photos/l/01602334151780256667?hl=en-US

https://business.google.com/photos/l/01602334151780256667?hl=en-US

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