Bubbles aRe US Laundromats
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Review Highlights
Location & Hours
355 Market St, Paterson, NJ 07501
Paterson, NJ
Hours not available. Contact business for hours.
Recommended Reviews
80 reviewsIt's a very clean place, which makes the short stay pleasant, and the staff are very good and always attentive 💯 …
I really like this laundromat; the girls provide great service and are very friendly. I highly recommend it!
Very clean, helpful staffer, cool machines you can use quarters or download an app and use that to start machines or add time to machines! Very spacious and stroller accessible
Excellent service
Very nice place and good service
I love this place because of the space its right next to my apartment but I really hate that if there’s any issues the workers ONLY speak and understand Spanish..the music is always Spanish..I’m here now and my Machine stopped with a bunch of soap still on the clothes..I’m trying to communicate the issue and nobody understands..they are standing here making faces at one another and I’m left confused..we live in a diverse Community and this isn’t fair..employees should be able to communicate with the customers to ensure their needs are met..where is the owner? I would love to discuss this matter further..
Dear valued customer,
Thank you for taking the time to share your experience. We sincerely apologize for the communication challenges you encountered during your visit, especially when dealing with a machine malfunction. Customer service is our top priority, and we understand how frustrating it can be when facing language barriers during a stressful situation.
While we're proud to serve our diverse community, including a large Spanish-speaking population that has been part of our loyal customer base for many years, we recognize the need to better accommodate all of our customers. We're currently exploring solutions such as implementing bilingual signage and providing basic English-Spanish translation cards for common laundry issues to bridge any communication gaps.
Regarding the machine malfunction you experienced, we take these technical issues very seriously. Our machines undergo regular maintenance, but occasional disruptions can occur. We offer full refunds or complementary washes when such incidents happen.
I, the owner, would very much like to discuss your experience personally and address your concerns. Please feel free to contact me directly at alaaelbanna@gmail.com or 2016183044.
We value your continued patronage and are committed to improving our services for everyone in our community.
I always wash my clothes there, it's very clean
Fast
I love going to Lavandera Ai; it's a large, clean place with great service. The girl who works mornings is friendly; if you need help with any of the machines, she's always available. I highly recommend this place; it's excellent and has the best service.