Clean Laundry 4.6

Clean Laundry

Claimed Laundromat

Photos

Review Highlights

"To my surprise it was the cleanest and most “state of the art” laundry mat ever" clean machines
"(payment center takes cash or card) The staff were pleasant and helpful" helpful attendant
"Huge washers and dryers so extremely convenient in paying for using the machines" convenient location

Location & Hours

2101 W 21st St, Wichita

Wichita, KS 67203.0

Get Directions
Mon Hours vary
Tue Hours vary Open now
Wed Hours vary
Thu Hours vary
Fri Hours vary
Sat Hours vary
Sun Hours vary

Recommended Reviews

23 reviews
Melissa Ball
Melissa Ball

It's really nice!!! 4 loader and 6 loaders! Cost for a larger load (my comforter) on whites cost $5.79! Cost for the 6 loader is $7.29 (normal), $7.99-$9.99. The lady that works here was so nice and helped me understand how to deposit cash and get a key card and informed me drying is free for the month of November! 🙌 seating and massage chairs.

Response from the owner

Thank you so much for the kind review Melissa! We love to hear that you had a great experience at our Wichita laundromat!

Trevor Varbel
Trevor Varbel

Convenient, clean, quick, and if going late at night, plenty of light and security cams. Three ways to pay, but I had to put money on their in house laundry cash thing because card reader wasn't working and another was filled with detergent already, I took it as a sign it wasn't working..and a lot weren't. But I understand people abuse things that isn't theirs. All in all doesn't matter because it's the best laundry mat I've been too, till I get my washer machine fixed.

Response from the owner

Thank you, Trevor, for your kind review! We greatly appreciate that you have chosen to visit our W 21st St location while your washer is getting fixed. Thanks so much for your feedback about the security measures we have in place to keep customers safe and comfortable during our late hours of operation. We hope to see you again soon!

Cindy Kay Larson
Cindy Kay Larson

Clean…yes, nice but $5.29 for a load? Yes more than one load, 4 load for $5.29. Not paying over the top rates. Staff nice and accommodating. Well overpriced for this girl. I have traveled all over the USA, overpriced for Wichita KS

Response from the owner

Hi Cindy, thank you for taking the time to leave us a review. While we may not be the cheapest laundromat, our guests find value in our machines for a number of reasons. First, our large machines mean you can put more loads of laundry than a typical machine, saving you across your total number of loads. We always include soft water and hot water, you never pay extra for those features, so you can use less detergent when soft water is used. Lastly, our efficient machines allow you to get your laundry done in half the time. We hope you also find value in these added benefits and hope to see you at our Wichita laundromat soon!

Terralee Moore
Terralee Moore

Yo! This place is pure hell! I had more nonsensical problems arrise here than i could even keep up with. I literally cried out loud at one point "would you rather i just slit my wrist rhan wash my laundry? Is that it? Rather me die than to let me just clean my clothes!"
I kid you not from the lack of directions, or any stafff to help just figuring out how to creat an account is almost impossible. All the way to loading money wich has some qustionably illegal guidlines in itself to the use of a bathroom in the facility. This place makes every single thing not only unreasonably difficult but also charges you an absurd price....and no person to help. No number to call just a couple of menacing threats about how the camera is watching your every move. This place is trash.

Response from the owner

Hi Terralee, We apologize for the inconvenience this caused you. Our restrooms are accessed by our attendants to ensure that they are always clean and used only by our guests. Unfortunately, it seems we did not have staff during the time you experienced. Again, we apologize for this. The phone number for the Clean Laundry Help Desk is posted on the office door (next to the Payment Center) at our W 21st St location. The Help Desk is available during the hours of 7:00am-5:00pm Central Time Zone [Monday-Sunday] and can remotely unlock the restroom door, troubleshoot Payment Center or machine issues, and walk customers through how they can create a Huebsch app account. We hope your next visit onsite is a better experience.

Melissa Corona
Melissa Corona

… rything here is mainly electronic, including the washers and dryers to the vending machines are tap pay or apple pay, google pay. They do take cash still!!

Response from the owner

Thank you, Melissa, for the review! Our team always strives to go above and beyond for our guests, we're so glad to hear you experienced all of this! We can't wait to see you at our new Wichita laundromat again soon!

Isthat Renn
Isthat Renn

Very friendly customer service and clean environment to wash your clothes. Convenient way of paying for your laundry with your smartphone so you don’t have to hassle with change.

Response from the owner

Thank you for the review! Our team always strives to go above and beyond for our guests, we're so glad to hear you experienced this! We hope to see you at our Wichita laundromat again soon!

Susan
Susan

21st street location was packed but with the very polite, attentive, and super friendly staff I was able to get what would've taken me 3 days at home washed and dried and folded in a little over 2 hours!!! And I had so so many clothes to wash! Very impressed love the simple and easy app that you can download not only does the app tell you in real time what washers and dryers are available, how much time is left til available, but also sends a text to your phone letting you know when your loads are about to be done! Awesome concept plus u get a $10 credit to use on your next visit! Kudos to the entire staff, and thank you for making one of my least favorite chores not so dreaded!! Definitely will be back and highly recommend!

Response from the owner

Thank you so much for the kind review, Susan! We love to hear that you had a great experience at our Wichita laundromat!

Dylan Reese
Dylan Reese

… an awful place to do your laundry. You have to download an app to put increment amount of money to Pay, so that means you'll have extra money at the end that you can't use unless you go back.

Let me pa …

Response from the owner

Hi Dylan, thank you for leaving a review and some feedback. We take feedback very seriously and will be bringing your concerns to our team. Unfortunately, the app is programmed by a third party and we don't have much control on the set up. We apologize for this inconvenience and hope you will give us another visit.

Maddie Waters
Maddie Waters

Y’all got the last of my business last night. Kicking a homeless man out simply because he wasn’t washing clothes in 23 degree weather is heartless. Don’t go here yall, they don’t deserve it.

Response from the owner

Hello Maddie, Thank you for taking the time to review our W 21st St laundromat. We apologize that your experience onsite was a negative one. We appreciate your feedback.

Michael Green
Michael Green

The machines wash and dry well, and the employee Eden was very kind and patient when showing me how the machines work.

Response from the owner

Hi Michael! Thanks so much for your kind compliment for our attendant, Eden; we'll be sure to pass it along! We appreciate that you chose our W 21st St laundromat to visit, and we look forward to seeing you again soon!

Page 2 of 3