Clothes Quarters Laundromat 4.5

Clothes Quarters Laundromat

Laundromat

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Review Highlights

"Clean, organized and very nice owner" clean machines
"Lady running it was very helpful and rare for laundromat" helpful attendant
"The 2 dollar dryers always get my clothes dry the first time around" good dryers

Location & Hours

32 Normand St, Winooski, VT 05404

Burlington, VT

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Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Jessie Porter
Jessie Porter

Okay, very nice people

Response from the owner

Thanks

Four Twenty Jake
Four Twenty Jake

Closes Early

Response from the owner

Apparently, you did NOT take time to read the sign on our door that CLEARLY indicated that we had to CLOSE due to a gas leak!

L C
L C

It’s a nice laundromat. My girlfriend and I have been going there for nearly two years because it’s the best one in our area. It’s kept clean and the prices are fair. I’m giving it four stars instead of five because of an interaction I had with the owner. We were having an issue with one of the dryers, and when I asked for assistance he was rude and patronizing towards us. I was honestly taken aback, because we’ve been to this laundromat 50+ times and I know he knows who we are by our faces. He acted like we were making the issue up, or just outright lying about it. We’ve never had issues with him before, or with the equipment, so I’m not going to leave a one or two star review based on one negative interaction. Maybe he was just having a bad day, I don’t know. We’re all human. But with that said, the interaction left a bad taste in our mouths, and we aren’t sure we will go back.

In response to owners comment: Yes, I understand the machine worked when you took the quarters out and put them back in. But when you say “the machine will always register any quarter that it actually accepts” you are implying that we are either lying or that we didn’t put the quarters in correctly. We did put the quarters in. They registered. There weren’t any quarters jammed in the machine. I can assure you that the machine took our quarters because the price kept going down. You even checked for jammed quarters and there weren’t any.

When we first went to use the machine it had “$3.00” written on the screen like it normally does. We put a quarter in, and the screen changed to “push start.” We thought maybe someone before us had ended their cycle early and left some time on the clock. When we pushed start the screen briefly flashed “6 minutes” and then flashed “system cooling.” A moment later it told us we still needed to put in $2.75, so we did. All the quarters registered because the price kept going down every time we put in a quarter. We’ve used that exact dryer at least 25 times in the past so we know what it looks and sounds like when a quarter properly registers. You can hear it and see it on the screen because the price will go down. Once we put in all 12 quarters the screen told us to “push start” again but when we did it only read “5 minutes.” I’m really not sure what happened or why it was acting funny, but I can assure you with 100% certainty we put all the quarters in. Ultimately it’s not a big deal. Things happen. I just hope you know that we weren’t trying to scam you out of $3.00 and we certainly aren’t dumb. We do know how to put the quarters in. My girlfriend felt like you were implying that we either didn’t know how to put the quarters in correctly or that we weren’t being 100% truthful, neither of which was the case. You must know it wasn’t due to us putting the quarters in incorrectly because there weren’t any quarters jammed into the machine. We made that mistake once the first times we ever used your laundromat, and haven’t since.

Anyways, we really like your laundromat. I just want you to know that we weren’t lying about what happened, and it wasn’t a case of putting in the quarters incorrectly.

Response from the owner

Mr. Cunningham, I am sorry you felt that way, I was not insinuating anything other than saying that the machine would always register any quarter that it actually accepts. But when people are not paying attention and they kept feeding the machine and the coin does not go in, of course it would not register. Prior to you using it, another customer had used it and there was not an issue, so, I did not think the machine had any issues. And of course when I came around and put quarters in, it worked fine.

Riley Thomson
Riley Thomson

Great facility with wifi, tables, counters and just really attractive inside. Very friendly staff on hand!

Response from the owner

Thanks T Man. We do appreciate you and your business and we are glad you chose Clothes Quarters Laundromat as your Laundromat of choice.

Brandon Diaz
Brandon Diaz

I'll say this - I drive past 4 other laundromats to get to Clothes Quarters. Chris keeps the machines and the building in pristine condition. It is extremely rare that a machine is not functioning. The machines always smell clean, not mildewy like I have found at many other laundromats. Very reasonable prices with lots of machines to get a mountain of laundry done quickly.

Response from the owner

Thank you Brandon. We do appreciate you and your business. It’s customers like you that make all the efforts we put in worth it.

Kathy Williams
Kathy Williams

Great place. The gentleman who is always there when I do my laundry (not sure if he the owner or an extremely hard working employee) is very pleasant, helpful, knowledgeable about the different machines. Washers and dryers are fast. Clothes come out very clean. This is not the closest laundromat to me. It is well worth going a few extra miles.

Response from the owner

Thanks Kathy. We appreciate you and your business. We are glad you made us your Laundromat of choice.

Nicola W.
Nicola W.

While searching for a laundromat during our road trip, we stumbled upon this one and were thrilled.
Very clean, plenty of machines, well-stocked, detergent for purchase, a bright seating area for waiting, Wi-Fi, and most importantly: very friendly and helpful staff. They explained how to use the washer and dryer step by step, so after a good hour, we were very satisfied with freshly washed laundry. Thank you so much!

Response from the owner

Thanks Nicola. We appreciate you and your business

Richard Laws
Richard Laws

Very clean, less expensive than Greer's. New equipment and helpful staff.

Response from the owner

Thanks Richard. We are glad to have you as a customer.

John Carney
John Carney

Clean well run laundry mat. Very surprised with how well the place is run.

Response from the owner

Thanks John. We do appreciate you and your business and we are glad you chose Clothes Quarters Laundromat as your Laundromat of choice.

camietown
camietown

Choose this place it has everything. Owner best host.

Response from the owner

Thanks Camie. We are glad to have you as a customer

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