Errund Cleaning Madison WI 3.5

Errund Cleaning Madison WI

Laundromat

Photos

Review Highlights

"I had a cleaning from Errund" clean machines
"The cleaner was friendly and thorough with her cleaning" friendly staff
"I booked a cleaning for the next day with my card online" card payment

Location & Hours

821 E Washington Ave suite 200-g

Madison, WI

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

50 reviews
Ethan Heyrman
Ethan Heyrman

After not having much luck with other cleaning services in the Madison area, I called Errund for a last-minute apartment clean that was required of me for move-out. Errund was able to accommodate my request and sent professional cleaners to my apartment on the same day. A representative from Errund was extremely helpful and responsive and I was given very informative updates throughout the process. Definitely recommend

Response from the owner

Thanks Ethan! Was great to have you as a customer!

Penny Guadalupe
Penny Guadalupe

I booked a next day move out clean with Errund and was very pleased with the cleaning. They managed to send someone on a really short notice which was nice. The cleaner was friendly and thorough with her cleaning. I had to book longer hours to cover some additional tasks like inside fridge and oven but it was well worth the money.

Geraldine Hughes
Geraldine Hughes

Errund refund policy is no refund. At least I was shocked by it but then it makes sense as they have the satisfaction guarantee if you book their recommended hours. This is better than having a loose refund policy.

Leya M
Leya M

DO NOT USE THIS COMPANY

They charged me for 7 hours when they weren’t even there for 5 and refused to refund the remaining balance. The apartment was still dirty and the cleaners were incredibly rude.

They asked for a photo of my ID and new address for IDENTITY THEFT.

THIS IS A FRADULENT COMPANY. This was such a mistake. Take your business elsewhere.

I would also like to add that since then. I have filed a dispute with my credit card company and received multiple threats from Errund.

Weird how all the five star reviews are all made my people with only 1 review. Hmmm

Allison Stephen
Allison Stephen

I recently moved out of a (very dirty and dog-hairy) apartment and Lachelle spent an entire day making it shine! My property manager even said that she didn't need to have her own cleaners come in at all because it looked so good. She …

nachiket joshi
nachiket joshi

1) Instead of 7 Am work started at 7:30 when it was told keys needs to be handover by 12-12:30PM !!
2) Ideally it was not even a cleaning of 1 bedroom and bathroom completely. In 2 bedroom house. ( We cleaned 1 bedroom-1 bath on our own finally )
3) no ladders or any other things where she can clean anything on height.
4) overall cleaning was okay. It was like a basic things.
5) After I booked the appointment they told me only 1 person will come and you still have to pay entire money . They could have told me that before booking the appointment.
6) Me and my wife had to work along with a maid to clean MANY remaining things.
7) Refrigerator , oven , microwave were only cleaned from inside ( 90% ) outside stains and on the top of all there was no cleaning .
8) overall I think I paid around 100-150$ Extra.
9) I would have given -10 rating if negative rating was allowed.
I would not recommend this to anybody. Not at all worth for what money you are paying.

Overall very much disappointing experience.

Note :- There are no complaints about the maid who came. She was super hard working girl. Who continuously worked for 4 hours and 15 minutes.

inga ruta
inga ruta

so grateful for this service where i can book quality cleaners online. one tip is to call and book if you need an earlier service although there's a fee. cleaner forgot some stuff but they sent her back and she was so nice it made me feel bad to send her back

Zhang Bo
Zhang Bo

I've been a customer for a few months now. I like how I book, reschedule, and cancel all online. I only get charged for the actual hours when the cleaning is complete. The cleaning service is comparable to those expensive ones, but I pay only $25/hr. I will continue to use this company!

Scott Lesh
Scott Lesh

If I could give zero stars I would. The owner of Errund (Jake) is a thief. I found out about his criminal tactics when he tried to charge me for the service I had canceled 5 days in advance. I tried to resolve the charge with him directly …

Sidney Smith
Sidney Smith

Great service! I needed my apartment cleaned on a short notice when moving between leases and was pleasantly surprised by Errund. Very professional service, quick cleaning, and the apartment was spotless afterward. Highly recommend!

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