Family Laundromat Of Paterson
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Review Highlights
Location & Hours
431 Union Ave
Paterson, NJ
Hours not available. Contact business for hours.
Recommended Reviews
3 reviews
Perfectly located near all my favorite shops. I can run errands while my laundry's going.
Hey Von, Thank you for your feedback! We're glad our convenient location makes running errands while doing laundry easy. We look forward to seeing you again soon!
The workers always on break. They have no phone number so you can’t even call ahead. They wash clothes good tho.
Hello Kaygen,
We sincerely apologize for your experience regarding the availability of our staff and the difficulty in reaching us by phone. We appreciate your feedback and are glad to hear you are satisfied with the quality of our laundry service. We're actively working to improve our customer communication and will take your comments into consideration. Thank you for bringing this to our attention.
I’ve been a regular customer of this laundromat for years, but I hadn’t been there since around July/August of 2025. When I came back recently, I was surprised to see a lot of changes — it honestly feels like the place might have a new owner. The entire setup looks different: new washing machines, updated payment systems, and even new cards. Everything is much more technology-driven now.
Overall, I liked the improvements and the place feels more modern. The staff was helpful during my visit, which I appreciated. My only complaint is about the dryer. It now costs $0.39 for every 8 minutes, which is a big change considering the dryer had always been FREE since I first started using the laundromat in 2018. Not a dealbreaker, but definitely something long-time customers will notice.
In general, a solid experience and glad to see the laundromat being upgraded — just wish the dryer didn’t come with that new price tag!
Hello Mahmud,
Thank you for being a loyal customer and for sharing your thoughtful review. We’re glad you like the upgrades and that our staff was helpful during your visit. We understand your concern about the dryer pricing change and will pass your feedback along to management for consideration. If you need any assistance with the new payment cards or systems on your next visit, please let us know and we’ll be happy to help.
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