Fremont Clean Express Laundromat

W

William Sylvia

Helpful staff good experience

D

Danny Innamorati

Great service and really clean washer dryer and business overall. Very happy with how it compares with others in the area. Would absolutely recommend. Very friendly and helpful staff.

A

Anna K.

The first time we came it was closed during the working hours. The second time we came, half the machines were out of order. Literally no customers except for us. We asked if they accept the credit cards and they said yes. We loaded a few machines and then it turns out they don’t accept the regular card credit cards but instead their own type of card that you buy and load with cash - paper bills. We looked for an ATM and there were none open nearby. The stuff looked completely disinterested, no help from their side. After ~30 mins we took our stuff and went to the laundromat next door. Never again!

T

Tuo Campolamente

This place is terrible, for the simple reason that they're never open when they say they'll be. Your google profile says you're open from 9am to 9pm. Your website says you're open from 9am to 9pm. So why is it that for the last 3 our of 5 times I've showed up at 4pm on a wednesday to do a wash, you're closed? Well, it's obvious why. Because the people working there are lazy and want to close early so they can go home. Great, good for you. What about the people who are planning their days around your hours, last wash schedule, etc. Surprise, your plans are now foiled.

The attitude of the staff is atrocious as well. How dare you come in 3 hours before closing with a new load - you just ruined that employees night, because she was hoping to skip work early, and she won't hesitate to tell you so with a barrage of cursing and infantilization.

I'll never go here again, and I suggest you don't either if you value your time.

C

Connor White

Closes at 9 but I was refused service just after 7 pm because they need time to clean up and count the til. What kind of business refuses someone service just so they can avoid doing their job after their posted operating hours

P

Pramod Kotipalli

For self-done laundry, this laundromat gets the job done. Many of the machines were broken though.

The first time that I did drop off/pick up service, it looks like they lost two large important linens for my bed. When I came in the store to try and figure things out the attendant at the time was scattered and unprofessional, chewing out their teammates from prior days who may have made a mistake from the ticketing. I would not recommend this place for drop off laundry. The attendant said the raised the issue to their manager, but I just wanna move on and I pray that some of those employees find better a better work environment.

*

*Shell*

I barely stepped in the door and an older women whom I couldn’t tell if she worked there or not, looked me up and down and told me what do I need. No greet or welcome at all, there was also a male with her who had no mask on staring me down the entire time with his mouth opened very unsanitary during this pandemic. I arrived at 7p and 2hrs before close and they told me I could not wash my clothes. I checked the door before walking in there in case there was a cut off time and did not see it displayed. Interaction was very rude and off putting. I’ve been going here for years and every now and then there are different staff working. I have never seen this dynamic duo before but there “customer service” sucks!! Not friendly, not welcoming, very unpleasant experience at my local laundromat near me.

Z

Zoe Dugdale

I was told to bring my laundry in at 3:30 pm on august 8th and the woman not only turned me away she hung up on me when I verified the number. When I was told to bring my laundry in the lady on the phone was extremely nice and set up my appointment. Very disappointed.