Gentle Wash Laundromat - Manhattan 4.7

Gentle Wash Laundromat - Manhattan

Laundromat

Photos

Review Highlights

"This place is very clean and the staff were very helpful with explaining how to get started and use the machines" clean machines
"This place is very clean and the staff were very helpful with explaining how to get started and use the machines" helpful attendant
"The prices are very affordable to wash and dry your clothing" affordable prices

Location & Hours

97 Avenue A

New York City, NY

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Katie Toepel
Katie Toepel

The best laundromat in East Village for wash & fold! Always a quick turnaround, and never a lost item. The staff is so sweet and helpful, and the space is always clean.

Response from the owner

Katie! Thank you for your kind review! We value and appreciate you very much!

Romeo Anatolis
Romeo Anatolis

I recently visited Gentle Wash Laundromat and had a wonderful experience! The facility was clean, the machines were easy to use, and the staff was friendly and helpful. I also appreciated the convenient location and affordable prices. I highly recommend Gentle Wash Laundromat for all your laundry needs!

Response from the owner

Thank you for your kind words Romeo! We value and appreciate your support very much!

Stephanie De Jesus
Stephanie De Jesus

Nice laundry mat. $4.75 a wash. Very clean

Response from the owner

Thank you so much for your rating Kate! We value and appreciate you very much!

Matt Newberg
Matt Newberg

Hello Matt, can you advise why you believe the service was less then expected? Thank you!

Response from the owner

Hello Matt, can you advise why you believe the service was less then expected? Thank you!

Sam Manson
Sam Manson

Very Reliable laundromat in the area! I like their easy and convenient drop off service. I’ve tried many “free pick up and delivery” places and neither were at par to this place!
Wanted to add that I spoke to owner today - pleasant guy, who mentioned that they are implementing pick up & delivery in a few weeks due to demand! Great news!

Response from the owner

This is what motivates us everyday to be better! Thank you Sam!

Jason Prusch
Jason Prusch

Update: The place was very clean, I just found the $10 minimum to reload the card frustrating and found it frustrating that you need to use the reloadable card instead of using quarters or tapping your credit card at the machine. Thank you.

Response from the owner

Thank you for your feedback. We’re sorry to hear that your experience at **Gentle Wash Laundromat** didn’t meet your expectations. We truly value all feedback, as it helps us improve. If you’re open to sharing more details about what went wrong, we’d appreciate the opportunity to address it and make things right.

Lilbro_Marco
Lilbro_Marco

I been coming here when I was a small kid and I still do. Very nice respectful workers and they so kind . I forgot about my clothes because I went to pick my sister and I came back one of the ladies took out my cloths and folded them nicely and I ask her name and it was Victoria . I gotta give her credit. Every time I come here with my sister or with my mom they always treat us nice and they always give us a good attitude. Not to long ago I had to go to a wedding and they did my clothes good and perfect they have good service and they always on time when I come pick up my clothes. This is one of the best Laundromat I come I gotta give it a 5 star. (Recommended)

Response from the owner

Thank you so much for your kind words! We really value and appreciate you very much!

Daniel Klein
Daniel Klein

Been dropping off my laundry here for almost three years.

While the prices have gone up…it’s still worth it. They are all so friendly and helpful. Also do a great job with whatever service you need.

There is also a lady who works here named Victoria who is one of the nicest, coolest people you’ll meet.

Response from the owner

Dear Daniel! It’s such a pleasure to read such kind words! Thank you so much for your support especially during these times. Thank you!

Don Matos
Don Matos

This has to be the best laundromat around. The prices are very reasonable, the staff is helpful and friendly, and there are plenty of machines for everyone.

Response from the owner

Don thank you so much for your feedback! We value and appreciate you very much!

Emma D
Emma D

The facilities are clean and the workers are friendly. Best laundromat in the area.

Response from the owner

Thank you for kind words Emma! We value and appreciate you so much!

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