Gentle Wash Laundromat - Manhattan 4.7

Gentle Wash Laundromat - Manhattan

Laundromat

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Review Highlights

"This place is very clean and the staff were very helpful with explaining how to get started and use the machines" clean machines
"This place is very clean and the staff were very helpful with explaining how to get started and use the machines" helpful attendant
"The prices are very affordable to wash and dry your clothing" affordable prices

Location & Hours

97 Avenue A

New York City, NY

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Tiffany Rhodes
Tiffany Rhodes

Easily the best laundry place I’ve ever been to! I’ve trusted gentle wash with my wash and fold for the last year of living in the East Village. They take great care of the clothes and are super dependable.

Response from the owner

Thank you Tiffany for your kind review! We value and appreciate you so much!

Vain
Vain

Are you in the area and looking for a good place to handle your clothing business? Well this is the spot for you, 5 stars? MAKE IT 10!!!

Response from the owner

Wow, thank you so much for the amazing 10-star shoutout! We’re thrilled to be your go-to spot for all your laundry needs. Your support means the world to us, and we can’t wait to keep delivering top-notch service every time you visit. See you soon!

Jon Riggins
Jon Riggins

Super.quiick and friendly.. Good prices..

Response from the owner

Thank you so much Jon for your review! We really value and appreciate you!

Anna Katarina
Anna Katarina

Very clean, easy place to wash your clothes, their card system means you don’t need to bring quarters along which is great, definitely recommend!

Response from the owner

Thank you for your review Anna! We value and appreciate you very much!

K M
K M

Raised prices yet again. $5.19 just for the smallest washer. Dryer even more crazy priced.

Response from the owner

Dear Valued Customer,

Thank you for taking the time to share your thoughts with us. We understand that rising prices can be frustrating, and we want to assure you that this decision was not made lightly.

The recent increase in our prices is a reflection of several factors that have impacted our operating costs. Over the past year, we have seen significant rises in gas and electric prices, which directly affect the cost of running our machines. Additionally, increases in taxes, insurance, and rent have all contributed to the need for adjustments in our pricing.

Moreover, it's important to note that water costs rose by 8.4% this past September, further adding to our operational expenses. We strive to provide the best service while maintaining the quality you expect from Gentle Wash Laundromat, and we appreciate your understanding during these challenging times.

We value your loyalty and hope to continue serving you in the future. If you have any further concerns, please feel free to reach out.

Best regards,
The Gentle Wash Laundromat Team

Abe Shapiro
Abe Shapiro

This laundromat has saved my life 100 times. The self serve is cheap and easy, and the drop off service is completely underpriced for how convenient it is. All of the staff are wonderful, and are always willing to go down a little in price if you need. I cannot recommend gentle wash enough.

Response from the owner

Thank you so much Abe for your kind words! It is our pleasure to always serve you!

Flint Luu
Flint Luu

No frills, simple, and straight forward laundromat! Always seems to have washers open with quality dryers.

I’ve used their pick up wash ‘n fold service once, and it was fast and on time as well.

Full disclosure, I am getting a free laundry bag for posting a 5-star review.

Response from the owner

Thank you Flint for your kind words. We value and appreciate you very much!

Stephen Rountree
Stephen Rountree

Spent a week in Manhattan with our nephews and needed to do a load of laundry. We have used launderettes many times while traveling and their wash & fold service is economical and appreciated.

They opened at 7:00 AM and I dropped off our laundry at 8:30 AM. The lady that helped me in the morning was very nice, she said my laundry would be ready for a 5:00 PM pick up, same day.

So when I arrived at 5:00 PM, unfortunately, the lady there at that time told me our laundry was in the drier and would be ready between 6:00 PM and 7:00 PM.

Life happens. It wasn’t convenient for me to have to return later, but this rarely happens in my experience. Our laundry was clean, folded and ready to go when I returned around 7:45 PM.

I would highly recommend this business as the people are professional and clearly wanted me to have a pleasant experience. I will absolutely use their services again in the future. Thank you!

Response from the owner

Thank you Stephen for your kind and detailed review! We value and appreciate you so much!

Milsa Velasquez
Milsa Velasquez

I really like this laundry. Everything is very clean and the machines are new. The price is excellent. I highly recommend this place.

Response from the owner

Thank you Milsa for your review! We value you very much!

Alexander Kuravsky
Alexander Kuravsky

Gentle Wash has been my go to place for ages! Reliable pick up/drop-off, great customer service, and having unbeatable prices makes this my top pick. I’ve dropped off my stuff at other laundromats, and have received shrunken clothing, and even missing items on occasion. This place keeps me stress-free, knowing I’ll get my laundry and dry cleaning back, smelling fresh and looking cleaner than ever.
Highly recommend.

Response from the owner

Thank you so much for your kind words Alex! Be well!

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