Gentle Wash Laundromat - Manhattan 4.7

Gentle Wash Laundromat - Manhattan

Laundromat

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Review Highlights

"This place is very clean and the staff were very helpful with explaining how to get started and use the machines" clean machines
"This place is very clean and the staff were very helpful with explaining how to get started and use the machines" helpful attendant
"The prices are very affordable to wash and dry your clothing" affordable prices

Location & Hours

97 Avenue A

New York City, NY

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Ed Meyer F.
Ed Meyer F.

Clean, friendly staff, decently priced compared to others in the area, couldn't ask for more.

Response from the owner

Thanks so much for your review!

John Garces
John Garces

If you care about your clothes, then go to this Laundromat! Very convenient, fast and easy drop-off service as others mentioned in their reviews already. In the past, the other Laundromats I used charged a fee for same day service, NOT THIS ONE! Staff is polite and definitely hard working – I do see it. They just redid the inside front of the store a bit and it looks fresh! I actually asked the owner for ideas for my apartment lol. I am glad the owners are meticulous about appearance of the store! I’ve been using Gentle Wash Laundromat and will continue to do so!

Response from the owner

It's always a pleasure serving you, our customers!

Addison Shelley
Addison Shelley

Easy and prompt laundry pickup/delivery! I use gentle wash exclusively.

Response from the owner

Dear Addison! Thank you so much for your kind words! We value and appreciate you very much!

Yakov Yagudayev
Yakov Yagudayev

I love the staff here always very clean and professional and they do great work with my stuff

Response from the owner

Dear Yakov! Thank you so much for your kind words! We value and appreciate you very much!

Ciarán Tully
Ciarán Tully

Worst laundromat in the East Village. The attendant will tell you there is hot water when in reality the hot wash is always cold. I suspect Boris, the owner, of skimping on the hot water because he believes his customers do not notice.

Response from the owner

Ciaran, so sorry you had an experience you didn’t expect. Our boiler operates all day and even all night (not to have any down time in the AM). In addition, as it states in the directions by each machine, you must chose the program (water HOT or COLD, etc.) BEFORE inserting payment.

Morgan Morrison
Morgan Morrison

I’ve been using Gentle Wash Laundromat close to 5 years now and finally got a chance to put my thoughts on social media. They are one of the cleanest laundromat services I have used. I mostly use their pickup and delivery as well as wash and fold drop off service which works spot-less each time. I can text them and within minutes someone is by my doors picking up my laundry and sometimes dry cleaning. I used to use their self-service however and was a good experience for me since their machines are new and the facility is clean and kept in nice shape. They accept all types of contactless payments including Apple Pay, Google Pay and Samsung Pay. I really do appreciate them for their honest and great work every time. I also appreciate them not raising their prices during these not so easy times. Gentle Wash is a trustworthy business and laundry on demand service and while I live in New York I will be their customer.

Response from the owner

Dear Morgan! We value you and your business so much! It is our pleasure taking care of you weekly! :)

Alice T
Alice T

What a pleasure dealing with professionals! I wish I found Gentle Wash earlier! I enjoy their service and it’s very convenient. Everyone there is doing really a wonderful job.

Response from the owner

Thank you so much for your review!

Joseph Blum
Joseph Blum

This is my favorite place in the city.
It’s location is convenient for me so that’s how I found them. More important the 3 or 4 ladies that usually help me are MARVELOUS! They work hard, they are kind and understanding. They never have lost anything (mistakes happen so even if they did their kindness & hard work would make up for it). They always have it ready when I need and willing to make it work if I need it sooner!

Thank you Gentle Wash!

Response from the owner

Thank you so much Joe for your kind words!

Viviana Rubino
Viviana Rubino

Love it specially now they have upgraded the machine…will be even better if was a bathroom for the Costumer too

Response from the owner

Thank you for your review very much!

Benjamin Musheyev
Benjamin Musheyev

The best laundromat hands down! I’ve tried a few before landing at Gentle Wash Laundromat. The wash and fold drop off service is convenient and easy. Their pickup and delivery I use sometimes as well when I am short in time. Just schedule a pickup online and they show up literally at your door within 1 hour! Highly recommend!

Response from the owner

Thank you!

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