House of Laundry 4.3

House of Laundry

Laundromat

Photos

Review Highlights

"It was fast, easy, and nice to be there" fast service
"The space is always clean and well maintained" clean machines
"It’s open late, which is super convenient, and it accepts credit cards" convenient location

Location & Hours

2265 Ellsworth Rd

Ann Arbor, MI

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

10 reviews
Jackie Beauchamp
Jackie Beauchamp

2 years living van life and this is the best laundromat I’ve ever been to!
Clean, nice staff, set up in a straight line so it was easy to get around without the maze most of them are, you can pay multiple ways including in an app, sizes of the washers were clearly labeled, the machines are new and it is easy to see how many minutes are left, no game or judge shows playing loud in the background on the TVs, the dryers had options for reverse (to keep from tangling) and wrinkle free and dried in less minutes than other places we’ve been too, reasonable prices, and the entry doors are automatic!!! Thank you House of Laundry for getting this right.
It was fast, easy, and nice to be there.
UPDATE: we came back to the area and made sure we went to this laundromat 4 months later. It was as clean as ever and so easy to use.
I cannot recommend enough the upgrade in the drying process to anti-wrinkle and reversing. Clothes dry faster and don’t come out all tangled with each other.
I

Daniella Morgan
Daniella Morgan

Did laundry. Put in the dryer and when i came back the machine was open and the money I paid to dry my clothes was gone. It had taken my money and I had to repay. Very unhappy. They clearly dont care if they have customers as they're machines are stealing and doesnt look like they respond to customers to get they're money back such a scam. Paid with quarters after and it still stole one or 2 quarters in the machine and it didnt register. So I didnt get as much time to dry my clothes will be looking somewhere else to go not worth it.

Response from the owner

Please email us at houseoflaundryypsi@gmail.com to make the situation right.

Jo Ely
Jo Ely

My first time as a customer. The sink is blocked off for whatever reason. The washer price for the smallest washer is $4 per load. The dryer is $0.50 per 5 min, which does not state on dryer. WiFi is not offered customers. 2 tv’s in waiting area were not available to watch.

Furqan Alzaiyadi
Furqan Alzaiyadi

Best laundromat in town! The space is always clean and well maintained. It’s open late, which is super convenient, and it accepts credit cards! There are plenty of machines, so you’re in and out without a long wait. Reliable, convenient, and spotless. Thank you!

Dawn Harris
Dawn Harris

I am super picky about where I do laundry. This place is fantastic. Very clean, machines range in size from small to xtra large. 2 dryer sizes. One can use the speed queen app, card or quarters. Plus they offer a drop off service. I'm impressed to as the least.

Jennifer St John
Jennifer St John

So I usually go to Platt Laundry but I was up a bit early to get my day started and this was the only one open near me. When I walked in I was impressed. The cleanliness and new machines were great. The price is good and the lady at the counter was super helpful and friendly. On a Saturday morning at 8 am and a smiling employee was a great way to start the day. This is going to be my spot for sure now. Thanks

Juan Sanchez
Juan Sanchez

I’ve been to this laundromat a few times and have mixed feelings. On the positive side, the facility is very clean (for the most part), with state-of-the-art machines that accept coins, credit cards, and app payments—very convenient!

However, my last experience here a few months ago was disappointing due to a very rude staff member named Maria. I simply asked for the contact information of the owner to express concerns about the staff’s behavior, and I was shockingly told to “find another place to wash my clothes.” That experience kept me from returning for a while.

Today, I decided to give it another chance. I was glad to see that the rude attendant is no longer around, and it actually looks like the counter where attendants used to sit has been removed altogether.

That said, I did notice the place was a bit dirtier than before (nothing major, but still noticeable), and with no staff on-site, I’d feel better if there were more visible security cameras for peace of mind.

This laundromat has great potential, it’s modern and efficient. I hope the owners continue to improve the experience, especially in terms of safety and cleanliness now that they’ve moved to an unattended model.

Nicholas Revill
Nicholas Revill

Used to be great, new owners do not take care of the washers and dryers and clothes come out oily and smelling like they were washed with commercial laundry. Seems like the restaurants nearby are using this laundromat for their commercial laundry. Do not wash clothes you care about here or they will get stained with oil from the dryers/washers

Jennifer Schlicht
Jennifer Schlicht

Moved rating back up with response.

Edited review:

Had a bunch of laundry to do and was only available late. Called one night, site said open. No answer. Tried again, really need it today, let's just drive over. Got in at 10:30, which I know isn't great but 15 minutes before last wash time.
And apparently randomly closing at 10:45 today (or "dryers only", I couldn't understand which, but same difference.) Why? No idea! But this sucks.

Oh, as I'm typing this someone else is trying to wash their stuff too. So that's cool.

Please update your Google Business times to be accurate for folks planning. That's really not too much to ask. Especially for the cost of the machines. Thanks.

Original Review:

Clean. New machines. Cute wall deco. Not busy. Not much more to ask for for a laundromat really. You need to download an app to use credit on the machines - if you regularly do laundry sure it's a benefit, and you can see minutes left on machine which is cool. But if you just laundromat for bedding etc couple times a year kinda annoying, maybe bring change or cash. A bit pricier than other laundromats but personally absolutely fine for quality/efficiency/cleanliness of machines. Slower day/night specials would be cool, though.

4 each of 20, 40, 60, 80 lb washers
10 dryers front, I think 8 in back, forgot.

Little things:
The dryer hot is REALLY hot. It defaults to medium which I was a bit 🤨 at first about but after damn near burning my hand pulling out sheets... ok right choice 🤠.

Closed captioning on the TVs would be nice
Prices on soap etc same
Dryer tumble balls to borrow same

Good food while you wait, open late, wash yr stuff, all I've got.

Response from the owner

Hi Jennifer,

We sincerely apologize for the inconvenience you faced during your recent visit. We understand the frustration caused by inaccurate operating hours. Your feedback is crucial, and we’re actively working to update our Google Business times to ensure accuracy. Please note our operating hours were slightly different because of the recent holidays. We are open 7 am to 12 am with a last wash time of 10:45 pm. We appreciate your understanding and patience as we strive to enhance our service for you and others. I truly would like to see you give us another opportunity to meet your satisfaction. Please email me at houseoflaundryypsi@gmail.com so I can make it right.

Best regards,
House of Laundry

Diana Verni
Diana Verni

Very clean laundromat, nice washers and dryers with different settings, able to pay with coins or card, accessible bathroom for customers, bill to coin exchanger