Jet Laundromat - Michigan St.
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Review Highlights
Location & Hours
3823 W Michigan St, Indianapolis, IN 46222
Indianapolis, IN
Hours not available. Contact business for hours.
Recommended Reviews
78 reviewsGreat units at this conveniently located business! Highly recommended. No issues with my laundry.
Thanks for your kind review. We appriciate your business
There are only 2 good things about this laundromat. The owner is nice and it’s open 24 hours. Other than that it’s pretty bad, half the machines are broken and the other half don’t do a good job anyways. I washed some of my loads twice …
We’re under new ownership and have recently remodeled. We’d love it if you stopped by to check out the updates!
Only problem that I have is if you have multiple cars, how can you put it all on one card?
Hi Traci, thanks for the great review. Any of our staff can merge card balances together or if you email me at support@jetlaundromat.com with the numbers from the back of the cards you want to merge I will take care of it for you. … More
The washers and dryers were in great condition. However, there was trash all over the floor which i let slide cause it was late at night and customers can be messy. I would probably take a friend with you late at night. There were some interesting characters there. A young guy and girl. Se cogió a su novia - on the table. Luckily we were done and leaving.
I've had by far the worst experience there..I do my laundry before I go to work..so it's usually 4am.. after starting the washer machines I was chased down by a guy in the parking lot screaming at me to get my laundry and get out .a little dumbfounded and intemedated..he yelled at me screaming that he saw more overload a machine and to get my stuff and get out...never have I been so disrespected
Tiffany,
I am sorry that you had a poor experience this morning. I reviewed the security cameras and noted that the attendant did extend an apology to you after the incident, however I will speak to him personally in regards to this matter. Thank you for bringing it to my attention.
Norma thanks for taking the time to leave a review. We are glad that you enjoyed your experience with us. Come back soon 🙂 …
Norma thanks for taking the time to leave a review. We are glad that you enjoyed your experience with us. Come back soon 🙂 …
The parking lot needs some work and the building sign is missing. Inside, it’s extremely clean and the machines are new with modern technology. The discrepancy, there are NO instructions on how to operate the machine. Make sure to open by pushing the handle down and placing your laundry inside before you pay and make the transition. After calling the helpline, they help me with the issue. Therefore they earn the star rating. A suggestion is to have a sign on how to operate the machine and buy a sign to your business. Overall, good job.
Thanks Moises, glad that we could take care of your issue this morning.
Also thanks for your feedback. We will be working on some of these things this fall.
Please visit again soon.
I love this little mat. And I always win something out of the claw machine for my fiance'. Lol. I really dig that they updated their washers recently! New washers are always nice. The price went up slightly to $3.00 for a top loader but that ain't bad ;) a quarter gets you 5 minutes of dryer time.
Thanks Danton, we appreciate you. It is good to hear that the new washers are working for you. Stay tuned for more updates later this year.