Laundromax 4.6

Laundromax

4.6 (479 reviews)

Laundromat

Photos

Review Highlights

            "This laundry mat is very clean , with good quality machines"
            clean machines
        

            "Our team works hard to ensure that every visit is convenient and pleasant and your feedback is incredibly rewarding"
            convenient location
        

            "The employees are always nice and super helpful"
            helpful attendant
        

Location & Hours

644 Main St

Springfield, MA

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

10 reviews

Andre Afonso

Worst laundry ever. Doesn't accept cash, you have to buy a card, 10$ gives you a card with 7$ but minimal to wash is 7.39 so you need to chathe immediately. I just felt robbed using this place, other than that is fine

Response from the owner

We appreciate your feedback and would like to provide some clarification regarding our laundry card Policy. The $10 charge for the laundry card consists of a $7 balance loaded onto the card for immediate use, along with a one-time $3 card issuance fee. This fee covers the administrative costs associated with card processing, maintenance, and ensuring a seamless experience for our users. We understand that the initial cost may seem higher than expected, but the $3 issuance fee is a one-time charge, and the remaining $7 balance allows you to utilize our laundry services. The laundry card system is designed to provide convenience and efficiency for our customers, eliminating the need for cash transactions and offering added security. If you have any further questions or concerns, please reach out to us at laundromax.com/contact/ someone will be in touch with you shortly to address the issue you had. We look forward to hearing from you.

Shanike Pierre

Tiana P is the best she helped me though out my first laundry experience lol “I don’t handle my own laundry “ she is sweet and kind hearted and I hope anybody that comes to this establishment has her!

Brooklynn Thompson

Tiana is very welcoming and sweet ! , I always see her when I come in the only place I come to do laundry. This laundry mat is very clean , with good quality machines

N K

Olivia Grant

This was my first day coming to this Laundromax and I saw how clean this establishment was all thanks to the employee named Deamaney. She was so kind to the customers and showed excelling work ethic as well as professionalism. Good Job 👍🏼 !!! …

Response from the owner

Hello Olivia, thank you so much for taking the time to share your experience with us! We're thrilled to hear that your first visit to Laundromax was a positive one. It's wonderful to know that our team has made such a great impression with their kindness and professionalism. We take pride in maintaining a clean and welcoming environment for our customers and your feedback reaffirms the hard work our team puts in every day. We look forward to seeing you again soon!

Acm

Hello, thank you so much for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had a positive experience at Laundromax. Our team works hard to ensure that every visit is convenient and pleasant and your feedback is incredibly rewarding. We look forward to serving you again soon!

Response from the owner

Malixa Lopez

The employees are always nice and super helpful! Huge thanks to Tiana for always making sure the Laundromax is in order and always helping when I'm there!

Response from the owner

Hello! Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you've had positive experiences at Laundromax. It's fantastic to know that our team has been able to assist you and ensure everything is in order during your visits. Your kind words and support mean a lot to us, and we look forward to continuing to provide you with excellent service.

Richard Rosario

Thank you so much, Tiana For making sure my clothes are clean I appreciate you.

Curtis Spearman

Best staff of women and men from our local community. Commercial machines and clean restroom for customers. Gracias for gratis dryers and I love those refillable cards. They are professional and great looking like Liza and their latest hires. Keep serving the area and get proper rest workers and customers. Keep it up 💯 👌!!!! …

Response from the owner

We are so glad you enjoy doing laundry at our laundromat and with our team. We appreciate your support!

Moises Melendez

Very Awesome customer service Tianna was very friendly and I was amazed by how quickly my laundry was done the same day I dropped off will be going back again!