Laundry by SpinXpress - Jester Village 4.8

Laundry by SpinXpress - Jester Village

Laundromat

Photos

Review Highlights

"She was very friendly not like always coming here" friendly staff
"It’s always so clean" clean machines
"Ann is wonderful, she is helpful & the nicest lady" helpful attendant

Location & Hours

1531 W 18th St

Houston, TX

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Rashelly López
Rashelly López

This place provides exactly service, the washer and dryers are in great condition and always provide my laundry clean. The staff is very friendly, welcoming and helpful, i will definitely be returning here again.

Tyler Faldyn
Tyler Faldyn

Washer broke, and brought my laundry here. Great environment and even better customer service!

Christina Trevino
Christina Trevino

Disappointed in the customer service, I arrive before closing times to wash a small load and was told I couldn’t wash because they close but no sign on the door saying last wash at a certain time therefore I felt welcome to wash, this needs to be addressed because one would assume you can wash before closing.

Response from the owner

Thank you, Christina, for your review and for your feedback. I want to sincerely apologize for your visit experience from our Jester Village facility. I have be reached out to our District Manager in regards to this matter and they have addressed and corrected the issue with our SpinXpress team. We appreciate your feedback and your business.

Irma L. Paez
Irma L. Paez

Anjelica Reyes is excellent. She always helps me with great patience and kindness, teaching me how to operate the machines. Thank you for having employees like her, Anjelica. Don't change; we need you very much. You are someone who does your job with love, not just for a salary. I give you 10 stars!

Blu Fave
Blu Fave

Popcorn :3

Patrick Stoner
Patrick Stoner

Clean location, a little expensive. However, they're losing a few stars because one of the employees asked us multiple times to leave five star reviews, at one point staring at us to make sure we pulled our phones out of our pockets. We saw her do this with multiple customers, making multiple people uncomfortable.

Response from the owner

Thank you, Patrick, for your review, feedback and for acknowledging our cleanliness at our Jester Village facility. I want to apologize for your visit experience. I will be reaching out to our Management Team so that we can correct and address this associate behavior going forward. We appreciate your feedback and your business.

Matthew Trotter
Matthew Trotter
will musg1423
will musg1423

Very clean and easy to work with. The employees are very friendly. Definitely recommend

Response from the owner

Will,
We're so glad you found our Jester Village location clean and easy to navigate! The SPX team loves making laundry day less of a chore, so it thrills us that our … More

Danny Diaz
Danny Diaz

I have a machines in my apt but I don't like washing big loads such as bedding and towels. Came here and glad this is so close to me. I love the digital payment that you use to use the machines. The place of business is clean and the staff is soooo friendly. Angie and the rest of the ladies are professional and willing to help you.

Elah Ra-El
Elah Ra-El

I had such a great experience at this laundromat. Brianna, Nancy, and Tyra were all incredibly kind and helpful. They really made the whole process easy and pleasant.

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