Laundry by SpinXpress - Jester Village 4.8

Laundry by SpinXpress - Jester Village

Laundromat

Photos

Review Highlights

"She was very friendly not like always coming here" friendly staff
"It’s always so clean" clean machines
"Ann is wonderful, she is helpful & the nicest lady" helpful attendant

Location & Hours

1531 W 18th St

Houston, TX

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Kevin Lockett
Kevin Lockett

First of all I would like to begin with the Head Manager Ms.Debra, she had a bright and warming greeting and energy when I entered the building, she was kind, informed, well spoken and generous by offering complimentary Popcorn, the place itself was the standard of clean, and Debra was cleaning as I noticed how clean it was, overall,by far the best washing experience I've ever had. Come and catch a wash vibe at this location and you can't miss Debra, she's the kindest person that you'll see constantly moving and asking you to let me know if you need anything.

Response from the owner

Kevin, we are thrilled you had an outstanding experience at our Jester Village facility! Debra is a shining star on the SPX team, and we are delighted she made your visit so memorable. Her positive energy and commitment to providing excellent customer service are inspiring.
At SpinXpress, we are committed to maintaining a clean and welcoming environment for all our customers. We are happy you noticed and appreciated it. Our free popcorn is just another plus!
Thanks for the amazing review and for choosing SpinXpress! We can't wait to see you again. Sending positive vibes and popcorn love! 🍿🤗

Racquel Chavez
Racquel Chavez

I’ve been here multiple times but today I had the pleasure of speaking with Deborah! She helped me go through all of the pricing options in order to start doing drop off laundry, as opposed to doing it all myself. She helped me feel confident in my decision as I am a new mom and my time is very valuable. It is because of Deborah that I will now be using their drop off laundry service and I cannot wait to continue my relationship with them. When I first came in this morning, I noticed she was training new employees, and spoke with kindness and direct instruction. I was also greeted by another staff member with a smile, and we exchanged some laughs. The manners and customer service of the staff exceed expectations for what you would expect at a laundry mat.

The space is very clean, safe and inviting. I actually enjoyed being there and doing my laundry, as if I was at a lounge! Consider me an 18th st SpinX REGULAR! Edit: I came back for more! Nancy Antonio Gerald & Brianna are on staff today smiling helping and cleaning. Service is just as excellent as always, Christmas music playing too! Feeling especially grateful for Gerald who unloaded all my laundry for me! Love spin x!

Response from the owner

Thank you, Racquel, for your great review, acknowledging our facility's cleanliness, Deborah's customer service and for visiting our Jester Village facility. We appreciate your loyalty and look forward to seeing you next time!

Jessica Early
Jessica Early

This is such a nice laundry mat . Brand new and very clean . Miquel Diaz was very nice and helped me get my laundry started .

Response from the owner

Thank you Jessica for your review, for acknowledging Miguel's customer service and for visiting our Jester Village facility - we look forward to seeing you next time!

Tomika Lewis
Tomika Lewis

She’s was very helpful and it was very clean with a nice atmosphere. I was able to do my homework.

Juan Rojas
Juan Rojas

Great location, staff and service!

Response from the owner

Thank you, Juan, for your review and for acknowledging our associate's customer service from our Jester Village facility. We appreciate your business and look forward to seeing you again soon!

Steven Guatemoc
Steven Guatemoc

Thank you Ann for the assistance and helping me with this new laundromat technology!

Response from the owner

Thank you Steven for your review, for acknowledging Ann's customer service and for visiting our Jester Village facility - we look forward to seeing you next time!

Reyna Luna
Reyna Luna

Nice place so far. The employees seem very sweet. The only complaint I have about this place is the prices of the washer and dryer. $5.49 for 40 lbs, almost $8 dollars for 60 lb..I think-and $2.00 for the small dryers. Compared to my last washeteria this place is much more expensive. I paid $2.00 for the larger dryers and $8 for 8 loads, $6 for 6, $4 for 4 and so on…

Response from the owner

Thank you Reyna for your review, your feedback and for acknowledging our associates friendliness from our Jester Village facility! We are excited to be able to provide a high quality facility as we serve our Heights Community. We appreciate your feedback and your business - we look forward to seeing you next time.

Elizabeth
Elizabeth

Thank you, Elizabeth, for your review and for visiting our Wash & Fold Services at our Jester Village facility! We appreciate your business and look forward to seeing you again soon!

Response from the owner

Thank you, Elizabeth, for your review and for visiting our Wash & Fold Services at our Jester Village facility! We appreciate your business and look forward to seeing you again soon!

Dorian Galindo
Dorian Galindo

Great service! Miguel is the GOAT!

Response from the owner

A 5-star review with Miguel getting crowned the "GOAT" – that's a slam dunk for Jester Village! We appreciate you recognizing our great service, and let me tell you, Miguel will be thrilled to hear he's being called the Greatest Of All Time around here! Thanks for choosing SpinXpress, Dorian, we look forward to helping you conquer your laundry again!

Micah
Micah

Clean laundry mat

Response from the owner

Thank you, Micah, for your review, acknowledging our facility's cleanliness and for visiting our Jester Village facility! We appreciate your business and look forward to seeing you again soon!

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