New Wave Laundromat 2.9

New Wave Laundromat

Laundromat

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Review Highlights

"Had a few people who would come use the machines and leave their trash everywhere after the cleaners were done" clean machines
"Fairly expensive but conveniently located and the machines have card readers for the most part which is nice" convenient location
"Fairly expensive but conveniently located and the machines have card readers for the most part which is nice" card payment

Location & Hours

1115 E 66th St, Richfield, MN 55423

Minneapolis, MN

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Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Ashley Lentz
Ashley Lentz
Stephen Harding
Stephen Harding
Paul Swonger
Paul Swonger

24 Hours. Premiere convenience. The few times I have interacted with staff, they have been very friendly and accommodating.

Response from the owner

Thank you so much Paul, for taking the time to say something positive : )

Jennifer Millons
Jennifer Millons

It's a fair place to do laundry. It didn't or never does have any paper towels in the bathroom, and the change machine you have to be careful of because anything over $1, gives you the laundry $1 coins for, as well as, some quarters, but other than that it's clean, and machines offer $3.75 for the small loads. I've seen better prices, but again it's clean, and that's what I like most.

Karla Janeiro
Karla Janeiro

Huge washing machines

A Chatman
A Chatman

I would say 80% of the machines were out of order. Very unclean. While I was waiting for my laundry to complete I overheard a few people mention how the machines ate up their money. I won't be back.

Response from the owner

We have 62 machines. 8 are out of service at this moment. 2 of the 8 are simply cash needed instead of credit cards

Wayne Davis
Wayne Davis

I wish I had read these before going. There is not an attendant that I saw on site. The space is very limited and the floor was covered with a spilled soft drink and sticky. The machines take cash, debit, credit, or a refillable card. I ran out of quarters on my last load of drying. I did not wish to purchase a refillable card and spend more than was needed for my last load of clothes. I just used my debit card for it. And as Donald states they did in fact pull $15.00 from my account for that one load of drying. I have attempted to call and I've been unable to reach anyone. So it seems as I am stuck with a very costly Drying.

If you are in a real need of cleaning than this place will work. I did not use their refillable card system so I can't speak to it, but to be honest I'd be leery of it as well.

Response from the owner

I feel badly you had a bad experience. I'm the new owner and according to the date you were there, it seems you fell victim to the old ownership's practices.

Patricia Hudson
Patricia Hudson

It is clean, it has working cash and change machines, vending and drink machines and the other people there while I was were nice & helpful😊 …

stephanie sosa
stephanie sosa

If there was an option for a zero I would rate that for this place. Machines are dirty and 3 out of the 5 I used had issues. Have been here since 7 pm tried calling and texting because of the issues I am having have gotten no response definitely want a refund and not coming back to this place.

Jeffrey McRaven
Jeffrey McRaven
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