Night and Day Cleaning and Laundry 4.4

Night and Day Cleaning and Laundry

Laundromat

Photos

Review Highlights

"Highly recommend for dry cleaning services in the Grand Rapids area" clean machines
"Friendly staff and clean environment" friendly staff
"Each driver was personable, professional, and very helpful" helpful attendant

Location & Hours

4279 Lake Michigan Dr NW

Grand Rapids, MI

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

10 reviews
cortney Jones
cortney Jones

I have to go in here a lot and i always feel welcomed and never judged

Response from the owner

We love you and want you there a lot!!!!

Cara Nichols
Cara Nichols

Daybreak helped us out when we were in a pinch for time, the individual I talked with was very helpful and compassionate. After our experience, I will never go elsewhere. Highly recommend for dry cleaning services in the Grand Rapids area!

Response from the owner

Thank you Cara!!! We appreciate you!!!

La Tran
La Tran

Bad customer service. They damaged my sprinkler head .they didn’t want to fix it. Manager told me I have to pay couple hundred even their workers did that. She said very common. if the happen every year I still have to pay . Very bad company. I never recommend for anyone. Be careful

Response from the owner

Please take this down. This review is not our company. This is a cleaning and laundry company.

Tammi Modderman
Tammi Modderman

What happened to Day Break Laundry? I have used the washers and dryers here for years. Last week I did laundry at DBL and half of the dryers were out of service and several of the washers were as well. It’s dingy and dirty. Staff I …

Response from the owner

Hi Tammy! Thanks for your review. We are in the middle of a huge loan to pay this place off. The minute that's paid off we can redo the whole place. We understand the place is old but can only do one thing at a time.

Craig Vanderweide
Craig Vanderweide

Best service in the Greater Grand Rapids area! Friendly staff and clean environment.

Response from the owner

Thank you!!!

TR Funguy
TR Funguy

Scheduling a laundry pick-up was straightforward once I logged into my account. The company recently rebranded from Daybreak Laundry to Night & Day Cleaning & Laundry, and at first I had trouble logging in because all the search engine links were broken. After calling the company, I was able to access the correct website homepage, which worked smoothly on both Firefox and Chrome. Some “Laundry” homepage links (Home, Commercial, Fluff & Fold, Dry Cleaning, Blog) are broken, and I didn’t test other ways to access those services.

That said, the service itself was excellent. Communication was top-notch — I received accurate pick-up and drop-off times with regular ETA updates. Each driver was personable, professional, and very helpful. My finished laundry came back neatly folded, clean-looking, well-packaged, and with a fresh scent.

Pricing is transparent and easy to find. As a disabled person who finds it difficult to leave home, I think the price is absolutely worth it for the convenience and quality.

I recommend this service for anyone without access to a laundry facility or for those with mobility or disability challenges, as long as the cost-to-benefit makes sense for their situation. Overall, a very professional and helpful service, with just a few website hiccups that need fixing.

Response from the owner

Thank you very much for your input. We are correcting the broken links now.

Rosario Dejesus
Rosario Dejesus

I had my coat dry cleaned and the clerk that took my coat said since the zipped out part was small that I wouldn't be charged for it. My husband went to pick it up yesterday and they charged me for it anyway. That is not good customer service and they should have made it right since I was told a certain price upfront. I called this morning to see if they were going to make it right and the lady told me that she would put in a request. It was their error and they should have given me back the extra cost. I will never go back. Bad customer service

Wes Webber
Wes Webber

cant give change for a $50. super helpful thanks.

Kristen Galy
Kristen Galy

Worst management I have ever worked with! I took 2 expensive dresses here to be cleaned. When I went to pick them up they claimed they did not have them and that they had been donated. I never received any notification that they had been …

Response from the owner

Unfortunately, Kristen our policy does state that all clothes can be donated after 30 days. We looked up your order and it was taken with the previous owners Feb. 20th, 2024. Over a year ago.

Mai Nour
Mai Nour

Great and fast service! I love that the prices are upfront and it’s was very easy to set up a pick up on the website as well, and got all my confirmation emails and texts and I found everything very clear. Steve is very friendly, timely and a good communicator.

Response from the owner

Thank You! Long hard days! We needed to hear this.