Pratt Abbott 3.6

Pratt Abbott

Claimed Laundromat đźš— 18,973 cars/day

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Review Highlights

"Clean place dry cloths good" clean machines
"Great service and very friendly staff" friendly staff
"Amazing Washers and Dryers" good dryers

About the Business

Dry cleaning, wash dry & fold, attended laundromat.

Location & Hours

420 Alfred St Ste 157, Biddeford

Biddeford, ME 04005

Get Directions

Hours not available. Contact business for hours.

Ask the Community

Got a question about Pratt Abbott? Ask the community!

Q Are the machines coin only or is there a credit card / on-line payment option?
A They can be paid with an app, or via a payment kiosk. It's very easy to use to start washers and dryers with it.
Q How much to wash and dry
A It depends. If you're asking about their laundry service, I'm not sure. The machine range from a few dollars per wash to $7+, depending on your selected wash options. Dryers are mostly 6 min per .25, I think.

Recommended Reviews

51 reviews
Nicole Clark
Nicole Clark

I've called during their open hours and it rings once, then someone picks up the phone, says nothing, then hangs up.

Response from the owner

Hi Nicole, sorry you've been frustrated trying to get through to a customer service representative. We appreciate your feedback!

Eva Andrade
Eva Andrade

This is my usual go to laundromat. I usually go on Sundays but I decided to go in today. Usually on Sundays, there is a very nice woman that works. Today however, the woman that was working was extremely rude to me and multiple other customers. While I was getting my change out of the machine, the machine was out of coins and I simply asked to get my two dollars. She got all irritated and I was told that I “better hurry it up” She also had her mask off a few times as well which is absolutely not okay during a pandemic.

Response from the owner

Hi Eva, thanks for sharing your experience at Pratt Abbott. We are so sorry you received poor customer service at your last visit. We will address this immediately with the staff. We appreciate you giving us this opportunity to improve our service. Thanks for your business, and we'll see you again soon.

Holly
Holly

Clean place dry cloths good

Response from the owner

Thanks, Holly! We appreciate your business.

pinecone stuff Palmer
pinecone stuff Palmer

I love the workers Lisa and Veronica they are wonderful

Response from the owner

Thanks for the 5-star review! we'll share your kind words with Lisa and Veronica and the management team.

Tammy Hartman
Tammy Hartman

The older lady that works at this place is not a nice person. You think if some one was in the service indusrty they would at least be semi personalable. However this woman is just plain rude. Plus the dryers don't get hot enough to dry and it take 25 cents for 5 minutes so your there a while

Response from the owner

Hi Tammy, sorry you had a bad experience at Pratt Abbott. We hope to have the chance to make it right.

Lauren Morneault
Lauren Morneault

Hi Lauren, thanks for the 5-stars!

Response from the owner

Hi Lauren, thanks for the 5-stars!

Jenna Morse
Jenna Morse

Hi Jenna, thanks for the 5-star rating!

Response from the owner

Hi Jenna, thanks for the 5-star rating!

LeeAnna Morris
LeeAnna Morris

The employees aren’t friendly, they’ll openly gossip and complain about other customers and employees amongst each other.
While the storefront is clean, the personalities and attitudes are not. This was a horrendous first impression on local laundromats and dry cleaners
I wouldn’t recommend this company to any friends or coworkers.

Response from the owner

Hi LeeAnna, we're so sorry you had a poor experience with our staff. We will investigate and take this opportunity to reinforce good customer service. Have a great day.

Cass Cart
Cass Cart

Hi Cass, thanks so much for the 4-star rating. We hope to earn 5 stars on your next visit!

Response from the owner

Hi Cass, thanks so much for the 4-star rating. We hope to earn 5 stars on your next visit!

Welchee
Welchee

Great service and very friendly staff. Will definitely be back!

Response from the owner

Thanks so much for the 5-star rating and great review! We're so glad our staff provided excellent customer service. See you again soon!

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