Rinse - Laundry & Dry Cleaning Delivery
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Review Highlights
Location & Hours
50 Terminal St Building 2, Suite 110-115
Salem, OR
Hours not available. Contact business for hours.
Recommended Reviews
100 reviewsI have been using Rinse for a little over a year now. They’re always on time and make my life a lot easier. Heavily recommended. Thanks guys.
Hi Nicholas - Thank you for taking the time to leave a kind review, and for trusting us with your clothes. We appreciate you and hope to see you again soon!
Great service, makes laundry quick and easy. Will definitely continue to use Rinse!
Hi Tucker - We're so glad you had a positive experience. Thank you for the kind review! :)
Drivers and deliveries have always been prompt and quick!
Hi Tarah - We're so glad you've enjoyed your Rinse experience. Our Valet team works very hard to ensure pickups and deliveries are as seamless as possible. We hope to see you again soon! :)
Hi Ty - Thank you!
Hi Ty - Thank you!
For the price, I would expect my clothes to be returned without so many wrinkles but this has happened twice now. It looks like they were left balled up for hours before being folded. I don’t know if they subcontract out their laundering to …
Hi Lindsay - Thank you for letting us know about your experience, we are so sorry to hear the quality of your clean was not up to our normal standards. Rinse guarantees our product, and on the rare occasion that we do not meet our … More
When I had my left knee replaced, I just couldn’t go up and down those basement steps. I searched around and found Rinse in a Google search. We opted for making one payment for the entire year so that we get the benefit of NEXT DAY …
Hi Diane - We are so glad we could help! We know sometimes you need your laundry back ASAP, so we're happy to hear you enjoy the Next-Day Rush Delivery option. We appreciate you trusting us and look forward to seeing you again soon!
I requested all fragrance free products, a simple check box on their app, and they sent it all back smelling like a cheap car air freshener. It's a gross smell. So I called them and told them and they immediately offered to wash it again …
Rachel - First and foremost, we appreciate the feedback about your order. While we strive to provide upstanding service for every customer, when issues do arise feedback is the best way to ensure we are able to improve and implement changes … More
The Rinse team did a spectacular job on my clothing. I appreciate the convenience of the pickup, the quality of the cleaning, and the reliability. Really glad to have found Rinse! Hope to be a customer for a long time.
Extremely Disappointed – Would Not Recommend
I had an incredibly frustrating experience with this cleaner. I sent in a designer jacket worth over $300, and it came back with both belt loops missing. I was told there was “no way” the cleaning process could have caused the damage, despite the fact that the loops were there when I dropped it off. Instead of taking real accountability, they gave me a refund of just $67—the cost of cleaning—when the jacket itself is now ruined and unwearable.
I spent time digging through my photos and trying to prove what should have been taken seriously from the start. Their response was vague, dismissive, and ultimately unhelpful. If you value your clothes—especially high-quality or designer items—do not bring them here.
Mistakes can happen, but how a business chooses to handle them is what really matters. And in this case, it was handled incredibly poorly.
I’m so thankful that they helped fold my laundry. I’ve never had pretty laundry like this before I spent hours and hours at home doing laundry by myself. I felt like a princess that fact that I could afford to find my own delivery service. I was a really embarrassed becauseI’m not used to people doing my laundry, but I’m really thankful that I had the service.
Hi Shirley,
Thanks for the positive review! We're honored and grateful that you chose us for your laundry delivery service and strive to keep providing you with efficient service that leaves your laundry pretty.