Rinse - Laundry & Dry Cleaning Delivery

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Justin Hughes

I’ve twice had issues with their drop off and had to track down where the delivery ended up. Most recently they left my order at the wrong door- hopefully my neighbor will bring it over. If you use them, just be prepared to have to chase your order down any possibly not get your stuff back.

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Emre Karabay

Great service. Everything categorised and tidy. Good pickup and drop off times.

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Cosmo Dust

Very easy and convenient service! Highly recommended for traveller who needs to do laundry during busy schedule.

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A Girl

I am in the middle of dispute resolution with RINSE. After several months of wonderful service, suddenly they lost items, destroyed my favorite shirt, and delivered a load that led to severe contact dermatitis. THEY WILL NOT REFUND YOU FOR …

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Meredith Bradfield

This service was so helpful last year. They are super nice and much cheaper than I expected, and they do giftcards! It's the best gift for someone who is overwhelmed or has unreliable access to laundry

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Jennifer Leigh Asetta

Update (12/15) the company contacted me not just here but via phone. They seemed to understand and care about the situation. I was given a credit and tried them again. This time went WAAAYYY more smoothly. Clothes were clean and everything was picked up and came back in a timely fashion.

For single moms like me who have medical issues, this service can be a big help. It’s good to know they listen and are trying to improve.

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Unreal. I’ve used the service a few times since I am a single mom who underwent spine surgery recently. The second time I used them a few of my items came back dirty. I just rewashed them at home and gave it another chance. Didn’t even bother to say anything because we had a good first time experience before that and figured it was a fluke.

Today, the driver showed up and didn’t even wait. He claims he came back but my son was going from the apartment to the lobby waiting for him and he took off again. I am in recovery and my kid is 14. We don’t have an elevator in our building. Maybe waited a couple of minutes and never rang the bell. The second time I didn’t know he even came back since I was speaking with customer service. When they said he was outside he had already written he had left. I’m never using this service again. They don’t care about their customers. They only care about money and it is not cheap. For something the price they want to charge, you would expect to have better service. Never again.

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Margrette Testa

Hi Margrette - We're so glad you enjoyed your experience and look forward to seeing you again soon!

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Kristin Scalisi

I was having trouble finding the time to bring all my large comforters to the laundromat, and Rinse was the perfect solution. Everything was picked up and dropped off on schedule, and there was clear communication the entire time. Bedding came back clean and folded so there's nothing more I could have asked for.

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Indus Johnson

After over 30 years in hospitality I have never been more impressed with an online service! The most impressive part is the personal attention, immediate correspondence and professionalism despite the service being run mainly through the app! I'm so grateful to my friend that recommended Rinse and I have recommended to several other friends already!

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Stephanie Siragusa

My clothes are missing and no one is responding! Service is awfully poor and nonexistent!