Rinse - Laundry & Dry Cleaning Delivery
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Review Highlights
Location & Hours
50 Terminal St Building 2, Suite 110-115
Salem, OR
Hours not available. Contact business for hours.
Recommended Reviews
100 reviews
First time using, or trying to use.. I missed the call from driver, called him 3 minutes later- missed appointment. He said he rang the doorbell- he did not. I asked if he got the wrong address or if he could swing back- told me to …
Hi Alison, we appreciate your feedback and apologize that we didn't live up to your expectations when you used our service in the past. This is not the experience we hope to provide and we have worked hard to improve this over time. We have … More
Loved the quick laundry service. Makes laundry easy.
Hi Shane - We're so glad we could help :). We hope to see you again soon
Rinse service is important for me because I have boxes of smelly old clothes. The laundry machine were public commercial laundry machine. I am a little bit germaphobic, so Rinse provides service for cheap wash and fold, pick up and delivery …
Best people, good at work, excellent service. Highly recommend.
Thank you so much!
Hi There - We are sorry to see you had a less than satisfactory experience while using Rinse. We take this very seriously and would love to hear more about what lead to your review so we can do our best to address it moving forward. Please … More
Hi There - We are sorry to see you had a less than satisfactory experience while using Rinse. We take this very seriously and would love to hear more about what lead to your review so we can do our best to address it moving forward. Please … More
Rinse had worked with me through some difficult medical and financial challenges. Their system of free pick up and was and fold deliveries imakes managing laundry chores easier, less expensive, while freeing up my times. …
Hi Jim - we're so glad we could help out during a difficult time for you. Our mission is to make doing laundry as convenient as possible and make sure you have time to focus on more important things. Thank you for your lovely note and for being an amazing customer - we're excited to serve you again soon!
Do yourself a favor and do not use Rinse. We used this service several times out of desperation when our dryer broke. The first time everything seemed ok, then the service quality seemed to go downhill. The last time, many of the clothes …
Hi Cara - Thank you for sharing your feedback—we truly appreciate it. At Rinse, we always strive to take the best possible care of your items, so we’re very sorry to hear that some of them were returned in this condition. While we always … More
Great service!
Hi Andy - Thank you for the kind review!
We used Rinse when our washing machine broke while we were waiting on a new one and the service was great. The texts and communicates were very clear and it was easy to get our laundry picked up and dropped off without much hassle. Appreciated the ease and flexibility of scheduling.
Hi Stephen,
Thank you for taking the time to write your review! Our Boston team works hard to make sure that communication and other aspects of the Rinse service are seamless and efficient. We will strive to continue being easy-to-use and flexible.
Amazing
Thank you! We hope to see you again soon :)
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