Salem Laundry 4.5

Salem Laundry

Laundromat

Photos

Review Highlights

"The place is extremely clean" clean machines
"They also offer laundry services where they wash and fold at very competitive pricing" wash and fold service
"The man working last night 10/7/2025 was very helpful and patient with me" helpful attendant

Location & Hours

160 Main St, Salem, NH 03079

Salem, NH

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Jeanne Troy
Jeanne Troy

Clean, staff very helpful, coin or card choices, drop of services

Response from the owner

Thank you

Paige
Paige

Extremely Disappointing Experience at Salem Laundry

I don’t usually leave reviews, but my experience at Salem Laundry today was unacceptable and worth sharing.

After using one of the washing machines with my usual detergent, I noticed my clothes didn’t look or smell clean. Assuming it was just bad luck, I tried again this time with a larger washer and extra care.

The second attempt was even worse. My clothes came out stained, still dirty, and with a bad odor. It was clear they weren’t cleaned properly by the machines. I left frustrated and now need to redo all my laundry somewhere else.

At a minimum, I expected working machines and basic cleanliness. Instead, I wasted time, money, and now have even more laundry to deal with. I will not be returning and cannot recommend this laundromat to anyone. I would also appreciate a refund for the inconvenience.

Response from the owner

So sorry you had a bad experience. Would love to give you a refund. Give me a call. We can go over what could’ve possibly happened. Please ask for Sue.

Mster Hunter
Mster Hunter

The staff is very helpful, prices are fair, and they follow through on promises.

Anthony Nykorchuk
Anthony Nykorchuk

Your staff is very rude, a older women rudely told me I could not do laundry at 8 PM. It was one load and would have been completed by 9, the time you close. Why open till 9 if I can't wash after 730???

Nick Resendes
Nick Resendes

I came here to do my laundry and was met with outstanding customer service. it’s very affordable, one weeks worth of clothes costed me not even $10. You can really tell the employees put in the effort to connect with customers, really great experience, I’ll definitely be returning!

Response from the owner

Thanks Nick look forward to seeing you again

Blooblygames
Blooblygames

Great staff, up to date equipment!!!

Kathy Kopp
Kathy Kopp

Always a happy staff.. more than willing to help you.

Response from the owner

Thank you!

A Lak
A Lak

I was looking for a new laundromat in town and stopped by Salem laundry to check it out. The place, machines was clean and the price was fair. However the employees there made me felt very uncomfortable. The young girl was actually nice enough to ask if I had any questions. I then saw an older woman walked up and gave me this hatred, suspicious look. She then walked over to the girl and whispered something to her and laughed. I was going to ask a question but decided to leave as it got so uncomfortable. I then saw Sunshine laundry right across the street full of cars in their parking lot and knew why Salem laundry parking lot was empty.

Response from the owner

Thank you for trying our store so sorry you had this experience. I will go over some customer service expectations with the employees.

Tracy Shurtleff
Tracy Shurtleff

Very disappointed. Never had an issue befote. Ny dryer broke so I only needed a dryer. But I had to be told by another customer, instead of attendant, that they were closing and I could not start a wash. I said I didnt need a washer, just a dryer. Other customer said no. How rude. Never going there again.

Response from the owner

So sorry you had a bad experience
Sounds like the attendant should’ve been giving you information not a customer

Would love to give you free drying if you want to come in and ask for Sue

Jenna
Jenna

Great service for drop off wash and fold.

Response from the owner

Thank you

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