Simply Clean Laundromat
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Review Highlights
Location & Hours
2229 Brookpark Rd, Parma, OH 44134
Cleveland, OH
Hours not available. Contact business for hours.
Recommended Reviews
40 reviewsWashing Machines and dryers are great butttt the place could use a touch it. The floors and carpet mats are nasty!!
I love the washers and dryers here and have come a few times. When I came in today, the lady working the counter acted as though my presence was an inconvenience. I asked her if I could buy a roll of quarters with my nickels and dimes and she refused and was very rude about the entire interaction. I also asked if I could purchase cash to use the change machine as they do not have an ATM and she scoffed and said no but you can buy a roll of quarters with your card. Overall it was a very rude experience and it really put a dampen on my day.
We are terribly sorry to hear about your experience. Rest assured, this issue has been dealt with.
Please email us directly at natalie@simplycleanlaundromat.com so we can make this right with you.
Please accept our apology and we hope you give us another chance in the future.
Incredibly kind staff that is timely and hard-working (in my experience). The place is extremely clean. Their drop-off and pick-up laundry is affordable and a great choice for those on the go.
Thanks, Luke! We agree, completely! Drop-off is the way to go. Frees up so much time for our customers!
First time at 'Simply Clean' & it was Simply Wonderful! Very clean Laundromat w/many large-capacity washers & small ones, (5-6), along the back wall, which was excellent for me. I felt my privacy was respected & everyone was polite: the worker & other clients!
Thanks, Donna! We were going to call it SimplyWonderfulLaundromat, but it wouldn't fit on the sign!
Always take real good care of my clothes and means I’m not spending hours doing laundry.
Not a horrible place but also not the best could be cleaner. Machines had dried spilled fabric softener running down them and mildew and algae in the gaskets of washing machine doors. Unfortunately I didn't notice until after I had already started the wash cycle. Very upsetting and unhygienic.
We apologize that your visit did not meet your expectations, furthermore, what you describe is not typical of our standards. We are an attended laundromat and can assure you that the machines are cleaned daily. We would appreciate it if you would give us another try and if something is unclean, please see the attendant and they will resolve the issue as soon as brought to their attention. They could also move your laundry to another machine to ensure that you are happy with the cleanliness of your clothes. Again, sorry for your less than ideal visit.
I have never used a laundromat. After being without power for 3 days, I needed to do laundry. I had been mid load when the power went out. I figured I would be there for a few hours. I had no idea what I was doing. I just knew they took credit cards. I walked in with one hamper and asked the lady at the desk what I was supposed to do. She was very kind and walked me through it. I was able to wash and dry 6 loads of laundry in under an hour. 10/10 will gladly come back.
OH! They also have laundry soap and laundry bags if needed for sale!
Great facility; my girlfriend and I visited Parma from Florida a few times in the last month and needed a place to drop off our laundry. They came through every time. I would strongly recommend this laundromat to anyone. Excellent staff and service to match.
Thanks, Spirit! We're glad we could be of service on your visits. Hope to see you again next time you're in town. #meetmeinparma
Great business great customer service by Courtney she is excellent
Stuck in Cleveland thanks to Spirit cancelling my flight for no reason! This little gem of a laundry was within walking distance of my friend's house, which was good because I was out of clothes after my week-long conference. Haven't used a coin laundry in years, but the lady at the front helped me figure it out! Didn't really want to buy a bunch of detergent, etc., so I was happy to see they had a nice selection of different laundry supplies I could buy. Even played Keno while I waited (didn't win anything, but it was fun). 10/10 would visit again. Super friendly and clean little place!