Stratmat Laundromat

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wanda smith

I've been coming here since it started, I come one day no carts no washers , just clothes sitting around -just sitting in washers ...I asked this lady nicely can you empty one of these out. OH NO WE ARE NOT ALLOWED TOO , WE CANT TOUCH no ones clothes...so I got upset and she instantly had an attitude with me , another lady was like here wait for mine , so I was like ok and brushed it off...so then I come and of course I just feel like they treat their own kind (spanish) people better...So one day I was washing my clothes , my clothes just stopped ...I went to look for a cart , they are limited and the same girl was there with a new girl Cardlina or whatever talking spanish , she told her to touch my clothes so the other spanish girls can use my washer in front of me ...the same girl who wouldn't dare touch anyone clothes...so the other girl was just piling up my clothes ,some fell to the floor ...I never left the building ...I SAID ARE YOU KIDDING ME , look at my clothes ...she said...I CAN GIVE YOU ANOTHER FREE WASH ...I said I have to leave you want me to start this all over ...it was the big wash over $12 dollars , yes there prices went up ...I said No when I come next time give me my free wash , I have a life I have things to do ...You touched my clothes and they just finished ...so I come to get my free wash and the girl had amnesia , can't speak English couldn't answer my questions...no boss can answer her calls , all of a sudden the questions and OH his NO ONE CAN Answer, so the manager sees you calling and leaves you in distress.. they DID NOT HONOR MY FREE WASH ...DISGUSTING I SPENT YEARS COMING HERE ....
They want to check cameras now , why you didnt do that when this happened , so she was like I cant get anyone , so I called and he knew the whole story...the girl lied ...im so disgusted .

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Billaura Johnson

The employees are very nice and professional

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Biberman Barbier

Nice service

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OhShes Stine

Convenient location. Has great working machines. Very happy to have them here. Very clean

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Kathryn Dallam

Laundromat is always very clean and the attendant and Owner are very nice, helpful and professional. I had an issue with my pick up and the owner helped me to resolve the issue and provided excellent customer service.