Suds Up Laundromat
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Review Highlights
Location & Hours
540 Southbridge St
Worcester, MA
Hours not available. Contact business for hours.
Recommended Reviews
100 reviews
It's a laundromat near my house, just a few minutes away, and they have a variety of large commercial washing machines that can handle clothes up to 50 or 60 pounds. They'll wash and dry your clothes if you want, and it's free on Thursdays. You bring your own soap and wash, but you do need to wear your mask.
excellent service
I feel this business has extremely high prices for the poor quality service they offer. I sent my clothing for the wash and fold service, which i separate by color, fabric etc. All my white clothing came back pinkish. I called and they stated to bring in the clothing and they would take care of it, when i did they gave me my whites pinkish again including the new batch of clothing i left and paid off. They are very nice people and the establishment is very clean. I just feel they need a professional when it comes to washing the clothing being dropped off.
Hi Yahaira - we're so sorry to hear this. Our attendant did not follow our standard protocols as this should not have happened, and we're truly sorry. Please drop the clothes off and we'll take care of them at no charge. Apologies again, and we'll be sure that this does not happen in the future. Have a great day!
-the Suds Up team
I liked it because the dryers are clean and they don't leave the clothes in bad condition.
Really. I. Went. To. Wash. On. Sunday. Night. And. Ise. A. Small. Question. I. Really. Didn't. Expect. So. Much. Disgust. From. The. Staff. So. Bad. Attitude. Really. But. You. Like. Providing. Customer. Service. Really. There. Are. Many. Jobs. More. It's. Not. Necessary. So. Much. Bad. Attitude. Rudeness. Like. Thank. You.
Hi Antia, thank you for the feedback. It is most important for us to provide a great experience so I am disheartened to hear that the attendant did not provide the level of customer service that is required. I will personally address this with our attendant to make sure that this will never happen again. If you are available to provide me some additional information that would be much appreciated, and please let me know next time your are at Suds Up so we can provide complimentary services for your next visit. We sincerely apologize for this and hope to earn your business. Thank you again.
They always use most of the machine for drop off and you have hard time getting a machine
Hi Veronda - thanks for stopping by and checking out Suds Up. We strive to provide the best experience possible, so we are sorry that you felt this way. If you ever feel like this again please let the attendants know and we will be sure to accommodate your needs better than this time. We hope to see you again soon.
-the Suds Up team
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