Sudzy Laundromat

B

belkis vasquez

The machines wash great not expensive because for every was you get 30 minutes free drying and you clothes come out perfectly dry. The place is very clean and you have parking.

J

Jane Doe

I put $30 into their card machine. It read $30.55. So I walk over to my washing machine, slide the card into the slot, it reads "Insufficient Funds." Confused, I walk back to the machine to check my card's balance, it reads 55 cents. The $30 disappeared. I tell the woman at the desk, she checks the machine and says there is no cash there so maybe I didn't put the money in. I tell her to check the cameras because I put in a $20, a $5, and five singles. I was there for a while, there's no way the camera missed that. She says she has no access to the cameras and has to call someone. I've been waiting for an hour and that person still hasn't called her back. I overheard her telling someone that this has been happening for the past few days with the machines. I refuse to leave without my money or my clothes washed. This is ridiculous.

Update:
Once in touch with the manager, he was incredibly rude, continuously interrupted me, didn't allow me to explain, and then accused me of trying to steal their money. He said, "I don't really want to take the time out of my busy day to check the cameras. So before I do, do you really want me to?" Implying that if he were to check, he would see that I lied about depositing money into my laundry card. I said yes, check the cameras.

I waited the 20 minutes the manager asked me to wait so he could check the footage. I told the woman at the counter to let him know that the 20 minutes were up and that I was going to file a complaint with the police. He called back within seconds and his tone was much different. At first, he said the camera only showed me swipe my card, not put in cash. I asked him to rewind a bit further because I'd gone to the machine twice: once to deposit the money, and a second time to check why the balance was suddenly low. He saw the footage of me depositing $30. He said it's impossible that I put the money in and it disappeared on their system, so I must have a second card hidden. He implied I was trying to pocket an extra $30. I continued to speak calmly, not once did I raise my voice. He said that he believed me because I was polite and didn't get crazy as we tried to figure this out. He offered to meet me halfway, give me $20 since he wasn't sure what happened. I said no, because I'd be losing $10 that I obviously deposited into the machine via the camera. He said he had a very important meeting to attend, so because I was polite he'd give me my full refund. As though he was doing me a favor. I had a lot I wanted to say, but that would've gotten me nowhere. I'm finishing washing my clothes here because the detergent was already poured into the machines and no one is reimbursing me for that. I will never return to this laundromat. I've been coming here for years and I've never had an issue, but the disrespect I felt today is enough for me to never come back. There are tons of laundromats all over town, this one isn't special.

A

Aaron S

Lower prices

J

jesus colinaas

This place is perfect for politicians to work in. They're only open during office hours. 6:07 p.m. and it's already closed.