The Laundry Basket 3.5

The Laundry Basket

Laundromat

Photos

Review Highlights

"Always washers available" quality washers
"Clean and nice SMALL Laundry" clean machines
"Attendant on site" on-site attendant

Location & Hours

1415 Logan Ave

Cheyenne, WY

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Salina Camacho
Salina Camacho

Nice small place to do laundry

Ed Castillo
Ed Castillo

Clean and nice SMALL Laundry

Scott Slater
Scott Slater

I did some laundry there, it was a typical laundromat experience. Good location.

Response from the owner

Hi Scott, We appreciate you taking the time to write a review. Next time, if you are going to rate a company less than a 5 out 5 rating, please let the establishment know why you did not give them a 5 out 5. If you give us a mediocre rating and nothing supporting why you did so, we don't know what your issue was, thus not knowing how to correct what your concern was. We hope that you revisit, write us another review and let us know what we can do to earn a 5 out of 5 rating from you. Hopefully, the next review will be a 5 out of 5, but if it is not, we want to hear and learn about our customer's concerns. Have a great day!

Sondra Bennett
Sondra Bennett

Hi Sondra, We appreciate you taking the time to rate our business. In your opinion, what should we be doing better to receive a 5 out of 5 rating from you? Please give us a call. We'd love to talk to you. Have a great day!

Response from the owner

Hi Sondra, We appreciate you taking the time to rate our business. In your opinion, what should we be doing better to receive a 5 out of 5 rating from you? Please give us a call. We'd love to talk to you. Have a great day!

Steven Bredemeyer
Steven Bredemeyer

Steven, thank you very much for giving us a 4 out of 5 star rating. How can we improve so that we receive a 5 out of 5 rating from you?

Response from the owner

Steven, thank you very much for giving us a 4 out of 5 star rating. How can we improve so that we receive a 5 out of 5 rating from you?

Traci Schneider
Traci Schneider

Several out of order machines. Put clothes in one front load machine that appeared to be in order but after depositing coins it wouldn't start or open. No attendant on site. Called the phone number that was posted and received an answering machine. Left message asking for help to get clothes out of locked machine. After 20 minutes of no return call, my husband unplugged the machine which luckily released the lock. 12 hours later and still no return call and no refund of the money I put into the machine that was not posted as out of order. Won't go back.

Joseph A Patrick
Joseph A Patrick

The phone number is from the previous owner so he still answers but does not care for the call but on the bright side the laundry mat is OKAY good machines good price

Shanna Jacobsen
Shanna Jacobsen

There are always more broken machines than working,and they're dirty. It's really gone downhill the last month.

Jason Bjork
Jason Bjork

Alot of broken machines but still Better than others.

Mari Sisseck
Mari Sisseck

I wasn't impressed. The small machines were either dirty or out of order, the double size were also dirty. I only needed a small load of delicates which I washed & it was a waste of time & money. My curtains didn't come clean. Overall price is okay but it is dirty everywhere including the machines and Seating is limited.

Response from the owner

You must have visited when our cleaning crew was out sick or unavailable. We are sorry you had a poor experience. We are happy to refund you if you will call us. Yes, some of the machines are out of order. There is still a horrible supply chain issue around the world and getting parts for our machines has taken 3 times as long in the last years. We hope you have a good day!

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