The Wash House
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Review Highlights
Location & Hours
3917 Apache Trail
Nashville, TN
Hours not available. Contact business for hours.
Recommended Reviews
79 reviewsNice and clean. Someone has actually been on site everytime I've been for help and maintenance issues which is extremely rare at most places. Im not sure what services they offer as I just used the machines. Which were quick and efficient. The prices were pretty reasonable.. way better than apt standards.. flaws are small parking, hard to get in and out and watch out for the busy days
Hi Amanda. Thank you for visiting us and offering the kind words. We apologize for the parking lot being busy sometimes. Unfortunately it is a good problem since so many people love our laundry. We did spend a ton of money to expand the parking lot by 65% last year. We just don't have anymore space to ad more spots at the moment. If there is anything else we can do to get 5 stars from you please let us know. Thank you so much!
Personal informal.
Informal staff
Hello RB. I am sorry, but there isn’t a lot of info here. If you have had some issue in our store. I am interested in knowing more about your issue so we can fix it. Please contact me at steve@washhouseclean.com and we will do our best to resolve.
This laundry is one of the best in terms of its services, plus its staff is very friendly. The weekend girls help with everything. I give them a 5. My baby wanted to go to the bathroom and the girl turned back as she was going out. Do the favor. They are the best ❤️
I love coming to this very clean laundry. The staff is very attentive, especially Vilma and Elvia. They are very easy to deal with and always attentive to the customers. They are very dedicated to their work.
I like the service; the place is very clean, the washing machines are excellent, and the dryers are even better. They close very quickly, and Vilma's service is very good.
Takes debit cards always clean
Thank you so much for the great rating!!
Excellent customer service, I highly recommend The Wash House. They also offer a drop-off service.
I recommend Vilma; ask for her, she's very friendly.
First time here...love it! Super clean and nice play area for the kids!!!
Thank you Deborah! We appreciate you checking us out. We look forward to seeing you again soon!
The wash house makes doing laundry fun. It’s the cleanest laundromat I’ve been too. They have TVs & even entertainment for kids. Wilma is the best. She’s always working very hard & makes sure to put customers first & assists them with any help they may need. Since going here we have not gone to another laundromat since.
Wow, thank you Mary for this wonderful review. We truly appreciate your business.
The second I parked and got out of my car I got a very unpleasant look from the Hispanic lady that works there, I read a review saying she’s racist and I’m assuming it was about her. I put my clothes in the dryer and yet they were still very damp. I only came here because my laundry room at my apartment complex is out of order right now. But I know I’m never coming back here again.
Edit: It was small assumption that it was her. Just because you have a zero tolerance policy for something doesn’t mean that all your employees will follow it. Also, it sounds like your saying that it could have been any one of your employees that gave me an unfriendly look and that’s awful. Whatever the case is, if you see a customer be it a regular or not the least you could do is smile and make them feel welcomed. I have nothing to gain out of taking a shot at your laundromat. I’ve lived in this country long enough to be able to read body language and I know what I saw. P.S. google reviews don’t really mean much, if anything. They can easily be faked. The fact that your using them to prove your laundromat is one of the bests is a red flag. Best of luck to you, I will not return.
Look, I a, always concerned when someone has a bad experience in one of our laundries. I have seen a couple of these reviews where people claim racism by my employees. I have spoken with all of my employees and they know that there is a zero tolerance for any type of racism. They will be fired on the spot if I have some type of confirmed episode with racism. I gain nothing by a customer not coming into my laundry. We welcome anyone who walks through our doors. We have one of the highest ratings in the city at 4.7 stars. There is only one other laundry with a higher rating and it is our other laundry in Madison. We get 5 star ratings from people of every race and creed. I would not be in business very long if we practiced racism on a regular basis. Also, you said that you read a review about a specific employee that was racist, how do you know that was the employee who gave you this "look". I have 14 employees and any one of them could have been there that day. This seems like you taking a shot at our business.