Wash-N-Spin Laundromat 4.8

Wash-N-Spin Laundromat

Laundromat

Photos

Review Highlights

"It’s always clean, there is someone on site to assist if needed" clean machines
"Love the customer service from the laundry attendants" on-site attendant
"The Ladies that work here are really nice, helpful, and hardworking" helpful attendant

Location & Hours

5038 E Princess Anne Rd, Norfolk, VA 23502

Virginia Beach, VA

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Stacie Brown Skin Queen Brackett
Stacie Brown Skin Queen Brackett

It was a quite atmosphere and it took no time at all for my things to get washed and dried

Response from the owner

Thank you for your review!

Lynell Bethea
Lynell Bethea

I love this laundry mat bc they have working attendants not just sitting talking n texting.Good Job LADIES!?! All of the machines are working. And the place is CLEAN!!! My #1

Great place to wash !
JAMarican

Response from the owner

Thank you Lynell....we love our staff!!

Justlivingmybestlife
Justlivingmybestlife

Clean ,cheap, all of the employees were stellar and very helpful. It’s my first time doing laundry here and it WILL DEFINITELY NOT BE MY LAST

Response from the owner

Thank you for your review!!

Ryan Redmon
Ryan Redmon

Mask policies posted all over the place but we walk in and the person working had her mask around her neck. The other customers were in compliance, but I didn't want to put my laundry in and have someone come in later that wouldn't bother with a mask. Can't expect the employee to enforce it if she can't bother to do it herself. Hampton Roads is responsible for almost half the recent surge of Covid cases because of this type of irresponsibility.

Response from the owner

Hello Ryan. Thank you for the review and for bringing this to our attention. We have reviewed our mask policies with all of our employees. Masks certainly are a "new way" of life and it seems like they will be here to stay for a while. We have taken Covid-19 very seriously at our establishment and in addition to wearing masks, we clean regularly with disinfectant, practice social distancing, etc. All that said, masks are our priority and from what we know should be everyone's priority to help prevent the spread of Covid-19. Thanks again for bringing this to our attention.

Brianna-Lynn Baker
Brianna-Lynn Baker

As a disabled woman it can be hard for me to do my own laundry when it piles up so I took a chance on their wash and fold services. I regret every second of it. I brought my own dryer sheets and detergent and mentioned that I have sensitive skin and that I needed it used and they definitely did not use only my stuff because my laundry smelled highly of fragrance and caused me to break out. I requested everything to be hung and when I arrived not a single item was hung, all of it was folded and bagged. I then asked for them to at least give me some hangers so I could do it myself at home and they originally refused. After reminding them that they didn’t do what I requested in the first place they gave me some. I recognize that hanging items can be a lot of work and was ready to tip well for the service but they didn’t do anything I requested so obviously I didn’t give them it. I’m extremely disappointed. I did wash and fold to make my life easier and instead got an allergic reaction and had to do their job for them.

Response from the owner

Hello Brianna. Thank you for your review and we also are glad you came back to allow us to fix our mistake. Hopefully you were satisfied with our service after we re-processed your order. Like most, we sometimes make mistakes, but we certainly stand behind our service and are always willing to fix any mistakes we may make.
Thanks.

Latasha Miller
Latasha Miller

The women's at this location is always friendly, kind, respectful with a great attitude and a good sense of humor. That's one of the reasons why I chose this location.

P.S. Boss man please fixed the TV. I wanna watch TV while waiting for my clothes to get done.

Response from the owner

Thanks Latasha.

sherri barthel
sherri barthel

I was in and out in an hour. I had 1 load to wash. The attendant on duty (didn't get her name, sorry) was very helpful, kind, and pleasant to talk with. The store was very clean, and even though they were busy, still was able to get my clothes cleaned and dried in an hour. It was Easter Sunday. I'm only in town visiting but would use again!

Response from the owner

Thank you for the review Sherri! We appreciate your business.

Terrance Ricks
Terrance Ricks

It was extremely hard to find parking and if you left and went back all spots would be gone. The staff that worked there didn't speak and the machines were covered in hair on the inside and things like that on the inside I'm not sure how often they clean the washers and dryers but I do know that my wife had to clean the washers and dryers before we used them.

Eve Black
Eve Black

This is my first time visiting this laundromat. The staff was helpful and friendly. I was able to get in and out!

Response from the owner

Thank you Eve. You are welcome back anytime!

Arlene Tuburan
Arlene Tuburan

Everytime I removed my laundry from washing machine my clothes still have a lot of water left and I have to spent so much money to dry my laundry.

Response from the owner

Sorry to hear this Arlene. Wondering if we had a machine mal-function. We always have staff close by so please notify them of your issue and they will help to resolve it. Thank you.

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