Wash Smart Lavanderia 4.9

Wash Smart Lavanderia

Laundromat

Photos

Review Highlights

"They helped me with the washing machines and explained the card to me" card payment
"Vicky is very nice & extremely helpful" helpful attendant
"will return because It's very clean too" clean machines

Location & Hours

4446 W North Ave

Chicago, IL

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

98 reviews
Tamer Zahran
Tamer Zahran

I had a flood and almost all our clothes got wet so i called and took it there , they told me they’ll be ready the next day which was not true I picked it up after 2 days which is fine but i had to move to another house and I didn’t check the clothes and when i did yesterday most of the clothes doesn’t smell good or clean or doesn’t even smell like they’re washed, it looks like they charged me $540 for rinsing and drying them, I’ll never go back there again or recommend them to anyone

Response from the owner

We’re very sorry to hear about your experience, especially during such a stressful time. We apologize that we fell short with your order. Our goal is always to provide clean, fresh laundry and dependable service, and we’d like the chance to make this right. Please reach out to us directly at contact@washsmartlaundry.com so we can make this right for you.

Angelica Alonzo
Angelica Alonzo

Carmen provided EXCELLENT customer service! She greeted me and then proceeded to help me push my carts to the washers. Followed by, helping me cash $15 worth of quarters for cash to then help assist merge my credit to one card. THANK YOU! Environment was nice and clean and quiet in the PM time! :)

Response from the owner

We’re delighted to hear about your great Wash Smart Experience, Angelica. Please share your positive experience with others. We can’t wait to see you next time!

Jalissa Colon
Jalissa Colon

Great customer service nice employees

Response from the owner

We’re delighted to hear you had a great Wash Smart Experience, Three. Your 5-star review is greatly appreciated. We hope you'll share your positive experience. See you next time!

Debra Pryor
Debra Pryor

Upon entering the parking lot, employee, Safaria, greeted me and offered me a laundry cart. She had a wonderful personality and was very helpful. She let me know when WashSmart Laundry opened, where various sized washers were located, how to purchase a laundry card and even spoke of the current promotion taking place.
WashSmart Laundry is beautiful and with employees like Safaria, there is definitely a likelihood that I will return and tell others as well!!! Tx!!! -dap

Response from the owner

We're happy to hear you enjoyed your Wash Smart Experience Debra! Thank you! Can't wait to see you again and hope you'll tell your friends about us.

Sydney Smith
Sydney Smith

All of the attendants are kind but one in particular stood out on my last visit to Wash Smart. Erika is big help and very kind! When I asked her to assist me with an exchange she was willing to help and happy to help! It is nice to be treated kindly by the staff. The establishment is also always clean and pleasant.

Response from the owner

Thanks for the fantastic review, Sydney! Don’t forget to spread the word about your Wash Smart Experience!

Anita Tobias
Anita Tobias

Very Friendly and Professional. Kept the Facility nice and clean. Explained how to work the machines thoroughly. Employees names are Isaiah and Judith.

Response from the owner

We appreciate the 5-star review Anita, we’re glad you enjoyed your Wash Smart Experience! We hope you’ll recommend us!

alex gonzalez
alex gonzalez

I received excellent service from the workers Judith and Mrs. Erika; they explained how to use the washing machines and were very kind.

Response from the owner

Your satisfaction is our goal, alex. Thanks for the wonderful review! Please spread the word about us and follow along on Instagram, @WashSmartLaundry.

Alisha Williams
Alisha Williams

This laundromat is always clean when I come. I would rate it a 5 star but the dryers are not as hot as they should be. It takes about 45 mins to dry a load of clothes because the heat is not hot enough. That means you have to do three 15 minute cycles. I’ve seen other guest mentioned this as well. The free dry isn’t unlimited so I end up having to pay because I have to dry for so long!

Response from the owner

Hi Alisha, thanks for your message. Please contact us as contact@washsmartlaundry.com so we can investigate this matter and understand the issue. We strive for our customers to have the best experience at Washsmart.

Carlos José Mayta gracia
Carlos José Mayta gracia

Good evening, the service was truly excellent, the machines are superb, and Mrs. Erika was very kind.

Response from the owner

It’s always wonderful to hear from satisfied customers like you, Carlos. Thank you for the kind review. Can’t wait to see you again soon!

Bennie Bilbrew
Bennie Bilbrew

We’re happy to have earned your 5-star rating! Thanks for choosing Wash Smart. Follow us on Instagram @WashSmartLaundry for more updates!

Response from the owner

We’re happy to have earned your 5-star rating! Thanks for choosing Wash Smart. Follow us on Instagram @WashSmartLaundry for more updates!

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