WaveMAX Laundry Phoenix, AZ 4.8

WaveMAX Laundry Phoenix, AZ

Laundromat

Photos

Review Highlights

"Clean place, staff is always on deck to help, the app for the machines is a plus" clean machines
"Very good washers and dryers" good dryers
"Very good washers and dryers" quality washers

Location & Hours

2825 N 16th St suite A, Phoenix, AZ 85006

Phoenix, AZ

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

39 reviews
CHRIS CARTER
CHRIS CARTER

So I put 20$ dollars on my card and I washed one time for 7$ and dried my
clothes after for 2$ why do I only have 2.86$ dollars left the workers here didn’t help me so I lost money washing here I wouldn’t recommend coming back here

Response from the owner

I wanted to circle back that after messaging we saw that you put $18 on the card. With the purchase of soap, dryer sheets, a medium wash and dry, you have $4.95 remaining. I can send a picture of the balance if needed. Thank you for your business.

LA VEROYNOMAS
LA VEROYNOMAS

Brand new washers and dryers only take max 20-25mins, very clean, small to extra large washers! A bit on the expensive end, but worth the less time you have to wait for them to run a cycle!

Response from the owner

Hello! Thanks for giving us a review and for trying our laundromat. We are so glad you enjoy the machines and value. See you again soon!

Madd Peshlakai
Madd Peshlakai

Thank you for taking the time to review. We would love to know what about your experience was only 2 stars and see if we can help make it a better experience next time.

Response from the owner

Thank you for taking the time to review. We would love to know what about your experience was only 2 stars and see if we can help make it a better experience next time.

jose ramirez
jose ramirez

Customer service was awesome. Vanessa was really helpful and courteous. Will be back .

Response from the owner

Thank you so much for taking the time to give a review!

Robert White
Robert White

I have used WaveMax for several months now. I started when my washer broke, but generally drop my clothes off weekly for wash/dry/fold in an effort to claw back time on the weekend spent doing those chores. The prices are extremely reasonable. The staff is friendly and welcoming. 10/10 recommend.

Response from the owner

Thank you so much, Robert! We're delighted to hear that our wash/dry/fold service has saved you valuable time and that you find our prices reasonable. Our friendly staff is always here to help, and we appreciate your high recommendation!

Sarita Pineda
Sarita Pineda

Clean, staff helped out when we had questions.

Response from the owner

Thanks so much!

Kevin Osorio
Kevin Osorio

Always a pleasure experience

Response from the owner

Thank you so much Kevin!

Mandi Garcia
Mandi Garcia

The ladies that work here keep the place so nice and clean, and they are so friendly and helpful. Also, the washers and dryers are very fast and work well.

Response from the owner

Thank you so much, Mandi! I'm delighted to hear that our team made you feel welcome and that you appreciated the cleanliness of our laundromat. It's great to know that our washers and dryers met your expectations.

D T
D T

Absolutely love the WaveMAX brand of laundromats! From their ultra LUX and tech friendly machines and locations, to their meticulously clean standards (it’s ALWAYS spotless in there) I’ve even seen them with my own eyes cleaning the interior (drum) of the machines. Washing my large comforter is what brings to WaveMAX. I used to drive 20 minutes to the nearest WaveMAX until THIS location opened. It’s so much more convenient and easy to get to, and centrally located. Highly recommend!

Response from the owner

So glad you found us! Thanks so much for taking the time to review.

Tayonna Wright
Tayonna Wright

Laundry mat is wonderful, the employee was approachable however she lacked knowledge for first time users.
1 I asked if I had use an open machine to use the app which I had already created an account for, she said I had to do it on the kiosk. This is incorrect. You can download the app and yes, you have to place the card on a machine in order to use it/load it.
2 I asked if it charges for a card and she said no. That is also incorrect, it costs $1 for a card at kiosk which you can avoid by using app.
3 I asked what is the use of the app and she said just to notify you when your machine is done. This was partially correct as the app eliminates the need for a card.

Response from the owner

Thank you, Tayonna, for bringing this to our attention and for your positive rating. I'm glad to hear that you found the laundromat wonderful and our employee approachable. I apologize for any confusion about the app and card usage, and I appreciate your feedback as it helps us improve our service and ensure our team has accurate information.

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