American Laundromat of Jersey City
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Review Highlights
Location & Hours
389 Central Ave
Jersey City, NJ
Hours not available. Contact business for hours.
Recommended Reviews
60 reviews
I've Never met people so rude to a 8 yr old Child To think this place is Called American Laundry They should be Called The Rudest Laundr My 8 Yr Old Grandson Had to Change from his School uniform To his Baseball Uniform And we assumed They wouldn't mind a Little young Man Changing his Uniform How WRONG were we Not only Did they Pretend they couldn't speak English But They Definitely Just ignore My Poor 8 Yr Old Grandson I can promise you This I will keep all my Family and Friends Away from This place
How they let the homeless in, take customers lunch ......
Where's the management ?
Hello thank you for taking the time and leaving a review we will notify staff as soon as possible to make sure this isn't the case If you want to email me at theamericanlaundromat@gmail.com so we can make it up to you
Good washer and dryer and place is clean
LOVE THIS PLACE and ITS EMPLOYEES. Ive been doing laundry here for years and switched over to their laundry service. I can honestly best money ever spent. The women that work here are so wonderful. Owners are also spectacular. Lots of great changes made over the years...all for the better.
Thank you Juliet for the amazing review this means a lot to us and we appreciate your patronage and always brighten up the day when you walking through our doors God bless and enjoy the holidays.
It’s clean a lot of space the employees are very helpful
Thank you so much for the amazing review
Long time customer at this American laundromat 🇺🇸 and was thoroughly impressed with their services. The facility was spotless ✨, with all machines in perfect working order. The staff no matter who's in their that day are always friendly and helpful, creating a welcoming atmosphere . I especially appreciated the efficient washers and dryers, which saved me valuable time ⏰. Highly recommend this laundromat for anyone looking for a clean and convenient laundry experience. Open 24 HOURS ! #CleanLaundromat #LaundryDay #ExcellentService
Thank you so much for the amazing review
Please don’t come to this place is nasty smell bad omg the wash machine are very expensive the ask for pay more if you need complete cycle for wash and only gives 27 minutes water is running slowly so sad for the costumer service she say i don’t not about thes new feature i lost my money so sad this need to be remodeled a soon is possible... you need to. Clean this place is dirty.
Hello odarlis jazmin nova de gonell,
My name is Jake with the American laundromat. I sincerely apologize for the experience you had with us. Just to inform you of how our equipment operate in addition to the features. Our Equipment are express Washers & Dryers Meaning they are high speed. We Understand how valuable your time is and that there is no reduction in wash time, meaning slow speeds. There is only a slight reduction in the rinse timing due to the fact the washers spin 2X faster then a conventional washer would in most laundromats. Using the Normal options, you get the full wash as you would get in a other laundromat like Sudzys, for an example. If you use the HEAVY HOT option which would be for clothing that are heavily soiled in most cases, you have the option to select that cycle which you would get additional Hot water, an extra cycle, and additional time of 27-28 minutes for only 50 cents. having this option saves you time and money for the fact most customers would re wash the heavily soiled clothing twice spending double the money and time. Having this option does just the opposite.
For water running slowly we can't control that issue, being that jersey city just had a water main break right up the street.
For the odor I'll make sure I will rectify that issue with our staff to make sure ventilation system was running during that time, being that this is a laundry facility, customers do tend to bring dirty clothing that may have an odor to a laundromat to get washed.
If you can please shed some light on the "lost money" I would be more than happy to reimburse you.
I Hope I have answered all of your concerns, and if you have an additional questions please feel free, your next wash is on me.
Thanks
Jake
Well maintained by the employees. Open 24/7.
Thank you for leaving an amazing review
Good Prices , Very Clean
*The Perfect Laundromat* is definitely the most convenient and pleasant place to do your laundry. From the moment you walk in, you can tell how clean and modern everything is. The machines work perfectly, and in no time, your clothes are ready. The best part is the friendly staff, always willing to help with whatever you need, making the experience even more comfortable. Plus, they offer free Wi-Fi and the option to pay via an app, making everything even easier. It’s a place that truly cares about its customers and makes an everyday task like doing laundry a lot more enjoyable.
Thank you so much for the amazing review
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