Clean Laundry 4.6

Clean Laundry

Laundromat

Photos

Review Highlights

"The place was clean and organized" clean machines
"He was helpful and informative" helpful attendant
"Great place to do laundry attendants are very helpful and caring and top of the cleanliness of the machines" on-site attendant

Location & Hours

3727 SE 14th St Suite C

Des Moines, IA

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

38 reviews
Cecilio Ramirez
Cecilio Ramirez

I wish the bathroom open...

Response from the owner

Hi Cecilio! Thanks so much for your review of our SE 14th St, Des Moines laundromat. We apologize for the inconvenience this caused you. Our restrooms are accessed by our attendants to ensure that they are always clean and used only by our guests. Unfortunately, it seems we did not have staff during the time you experienced. Again, we apologize for this. We hope your next visit is a better experience!

Jennifer Mihalovich
Jennifer Mihalovich

This was such a great experience we had. As soon as we walked in we were greeted by the friendliest man, Jono, with an awesome mustache. He was helpful and informative. He walked us through the entire process and helped to make it extremely easy and efficient. Helped me download the app to make it even more simple. The place was clean and organized. I will definitely be coming back. Everyone should use this place!!!

Response from the owner

Thank you for leaving a review of our new Des Moines laundromat, Jennifer! We appreciate the kind words and can't wait to see you back in store!

Mary LunaRodriguez
Mary LunaRodriguez

Great place to do laundry attendants are very helpful and caring and top of the cleanliness of the machines.I love the location so close to home grocery store and a pizza place right next door what more could you ask for. Thanks for opening up. Love the attendant’s great customer service skills GREAT MUSTACHES

Response from the owner

Thank you so much for the review of our Des Moines laundromat, Mary! We appreciate the time taken and are glad you had a great experience with us. We would love to see you in store again soon!

Tiffany Speck
Tiffany Speck

Decided to stop here to do laundry due to a promotional $5 that this business had offered me when I signed up. Throughout the day I continued to stop by, they were ALWAYS PACKED busy. That’s not my complaint! I’m glad they’re doing well!
My complaint is the lack of employees there to clean the place up. Once everyone cleared out, I looked in, saw the mess, and decided to go to a different laundry mat. It’s unfortunate that such a new business is already being treated like garbage!

Response from the owner

Hi Tiffany, We pride ourselves on having the cleanest laundromat for our guests to experience. It seems that this was not the case when you visited, and for that we apologize. While we do have attendants working, we assure you that it is one of our top priorities to have a spotless store. We appreciate your feedback. and we hope you give our SE 14th St location another visit for a 5-star experience!

Allyson Heston
Allyson Heston

1st coming here. I read reviews 1st and all talked about an "attendant", there was no attendant at this SE14 location. Was semi clean, an entire row of washers out of order. Kinda expensive as I spent $21 to wash/dry a total of 4 regular loads of at home that would cost me less than $15. Sadly the washer at my apartment was broken so I had to come here and was disappointed at the cost and dirtiness of the location. 1/2 the washers only took quarters and not haven been to a laundromat for a fee years I took cash so I had to make sure the washer took quarters.

Kelsi Ransom
Kelsi Ransom

This the best laundromat I have ever been to! It is so clean and the employees are such a great help. It smells like clean clothes, which is hard to find on the Southside. NO crack heads, WELL MUSTACHED MEN, and a very friendly atmosphere. If I could give more stars I would. ❤️

Response from the owner

Thank you so much for the kind words, Kelsi! We appreciate customers like you and are very happy you had a 5 star experience with our team. We can't wait to see you in store again soon!

Brittany Dabney
Brittany Dabney

I had a wonderful experience at the clean laundry on se14th! Dee and the mustache men where very helpful from start to finish! Even when I had to leave to take my women home they watched my stuff for me!

Response from the owner

Thank you, Brittany, for the review! Our team always strives to go above and beyond for our guests, we're so glad to hear you experienced this! We hope to see you at our laundromat again soon!

sarah hafenbrack
sarah hafenbrack

Jono and Dee were so awesome thank you both for all your help today! Also Phil was nice to talk to. Btw Jono has the best mustache keep growing it buddy! 😆

Response from the owner

Thank you, Sarah, for taking the time leave us a review. We are so glad you had a great experience with our team at the laundromat in Des Moines. We will be sure to pass the kind words along! We hope to see you in store again soon.

Beastinnit
Beastinnit

The people who work here are very nice and helpful, and Johno, hopes that's how spell his name, otherwise was very helpful and he has a nice mustache and D was very polite.

Response from the owner

Thank you for leaving a review! Our team thanks you for the such kind words and are happy you had a great experience at our new Des Moines laundromat. Come visit us again soon!

Michelle
Michelle

The 1st time I came here, it was SO clean & there was an employee available. This is my 2nd time here. FRUSTRATING!!! It's SO dirty in here, no employees, can't get in the bathroom & the change machines only works with $1 bills.

Response from the owner

Hi Michelle, thank you for taking the time to leave us feedback. We pride ourselves on having the cleanest laundromat for our guests to experience. It seems that this was not the case, and for that we apologize. While we do have attendants working, we assure you that it is one of our top priorities to have a spotless store. We hope you give us another visit for a 5 star experience!

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