Clean Laundry
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Review Highlights
Location & Hours
3727 SE 14th St Suite C
Des Moines, IA
Hours not available. Contact business for hours.
Recommended Reviews
38 reviewsVery clean and sufficient! Will definitely be returning and their app is a great help to keep track of your loads while running errands or even just for grabbing pizza next door!
Been waiting for this laundry mat to open. Glad it finally has. Conveniently close to my home. Very clean and nice machine. I met the manager Dee, and a guy named mustache. Very nice people and very helpful.
Thank you so much for leaving a review of our new Des Moines laundromat, Michelle! We very happy to be open to the public too. We hope to see you in again soon!
The facility was obviously new. However it was not well maintained clothing, garbage, dryer sheets, and the little carts strung about like a tornado had come through.
Very good concept however not very user friendly. I hadn't ever been in a laundry mat like this and their app is not user-friendly or helpful whatsoever. You have to touch the screens to see the price then you have to know your washer and dryer numbers so you can go to a kias and pay. You can change your water and soil level too bad the price doubles just to go to the next level. The dryers are as all others .25¢ for 4 min but for being new dryers they do not dry the best. I absolutely appreciate the idea however there are several things that will Detour me from using the facilities again.
Hi Chasity, Thanks so much for taking the time to leave us feedback. We pride ourselves on having the cleanest laundromat for our guests to experience. It seems that this was not the case during your recent visit to our SE 14th St, Des Moines location, and for that we apologize. While we do have attendants working, we assure you that it is one of our top priorities to have a spotless store. We hope you'll consider giving us another visit.
employee tried to get into the bathroom while my daughter was in the bathroom after being told that she was in there more then 3 times. Need to look better into that your employees before hireing them .
Hi Melissa, thank you for bringing this to our attention. We expect that our employees treat all our guests with respect and the utmost professionalism. It seems this was not the case and we will be reviewing this internally. Please contact us at store0026@cleanlaundry.com to be in direct contact with our VP of Operations to get this rectified.
This place is amazing! The grand opening and they are amazing and so helpful full. My girlfriend and daughter did about 8 loads of laundry and they helped load the washers and dryers for them. The best part was we each downloaded the app and got 10 dollars free so since it is the grand opening washers are 2.00 bucks any size and free dryers so it was a blessing from above that we did not have to pay anything out of pocket for our laundry. Our clothes got super clean and smell so good. The place is so clean you could eat off the floor! We used to go to another laundromat, but after the experience today, we will be loyal customers and will tell everyone we come in contact with what a great laundromat Clean Laundry on SE 14th is.
Thank you so much for taking the time to leave our new Des Moines laundromat a review, Travis! We greatly appreciate the kind words and we can't wait to see you in again!
They don’t have machines for small loads. Had to pay $6.25 on the large ones
Dryer took 10 minutes to start heating up.
Nice modern and clean place
Hi Edwin, thank you for leaving a review. Our smallest machines are actually $5.00 for one cycle. It seems you may have used one of our medium sized machines $6.25. We appreciate the kind words and hope you see you in store again for a 5 star experience.
It's ok, very convenient and clean, I do not love the idea of paying $15 or more to wash and dry a load of laundry. Change machine is also broken 80% of the time.
Hi Zane, we are so sorry for the inconvenience this caused you. We'd like to see what we can do to make it right. If you wouldn't mind sending an email to store0026@cleanlaundry.com directly so our team can address your situation as soon as possible! Thank you and we look forward to hearing from you.
She has been great!! Greeted me when I came in, helped me figure out what washer size would weird best for my loads. Showed me to the rewards/app for this store and has been so kind to everyone here!!
Thank you so much for the review of our Des Moines laundromat, Jennifer! We greatly appreciate the kind words and are very happy you had a great experience. We hope to see you in store again soon!
This place saved the day! After we moved from CA, it seemed like every piece of fabric we owned was dirty. It was overwhelming.. I stumbled across The Laundry Place late night and thought I’d give it a try. Tucker, the sole worker on site turned out to be my savior. He jumped right on the endless piles of laundry and within a few hours everything was completely spotless, expertly folded and organized perfectly. I mean who would have guessed a guy named Tucker, working the overnight shift @ the laundromat down the street could actually charge my life?! Highly recommend,… definitely check out The Laundry Place and especially Tucker
So sorry Taylor, we think that your review for The Laundry Place was accidentally left for our SE 14th St Clean Laundry site. Thank you.
What an awesome experience at this laundry mat! Not only did we come and get to wash and dry our laundry for free (which was a huge blessing for us!) Dee the attendant is awesome and and not of the gentlemen setting the place up have some very impressive mustaches! They are doing free laundry today tomorrow and Saturday so go check them out we won't be going anywhere else to do our laundry from now on!
Thank you so much for all of the kind words, Sydney! We appreciate you leaving a review of our team and our Des Moines laundromat. We can't wait to see you in store again soon!