Grandview Coin Laundry 4.1

Grandview Coin Laundry

4.1 (368 reviews)

Laundromat

Photos

Review Highlights

            "Very nice and extremely clean"
            clean machines
        

            "employees are always super nice and friendly too :))"
            friendly staff
        

            "The machines looked new and I learned that the regular dryers were free if you washed here also"
            good dryers
        

Location & Hours

11802 Blue Ridge Blvd

Kansas City, MO

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

100 reviews

Brenda Quinones

I loved the service, the person who helped me at 9:30 am, sunday .his name, Kenney, a tremendous person, helped me with my clothes and in addition to that, helped me choose the machine, very helpful.

Sherry Jones

Duahna Brownlee

The customer service is horrible. The washers don't have water you literally have to put water in the washers yourself. They machines eat your money and they do NOT refund. They give fake quarters then the machine reject them…. Management is never available leaving there employees without any assistance or guidance to assist the public. They have also increased their prices twice and the water that does come out smells bad!!!!!

Response from the owner

Thank you for bringing these concerns to our attention, and we sincerely apologize for your disappointing experience. This is not the level of service we strive to provide.

We take your feedback seriously and will immediately investigate the water pressure and quality issues you've described. Regarding refunds, please know that we absolutely do provide refunds for malfunctioning machines—our manager handles these with legitimate quarters, and we're sorry if this wasn't communicated or facilitated properly during your visit.

It's especially concerning to hear that our staff wasn't able to assist you effectively. We're committed to ensuring our team has the support and training needed to help our customers.

To make this right, we'd appreciate the opportunity to learn more about your specific visit and resolve these issues. Could you please email me at grandview@snmlaundry.com with details about when you visited? We're responsive via email and will work quickly to address your concerns and process any refund you're owed.

We value your business and hope to restore your confidence in our services.

Thomas Robertson

Samuel Browning

They either don't have ac or don't use it it's 100 degrees inside. Washing machines are pricey but if you buy a wash you get to dry your clothes for free. If you don't wash your clothes but need to use the dryer it's $2. for unlimited drying. Plenty of machines and it seems clean inside. The medium washer machine was $12.50 for a wash. All coin operated. They do have change machines.

Response from the owner

Samuel, thank you for your feedback. Our AC was running over the weekend, but we will check into this and ensure it's working properly.

Tsung Hsien Hsieh

A very clean laundromat!
The smallest machine is $3.75.
But the best part is, if you wash your clothes here, you get a free dryer! Such a thoughtful service!
(It only takes 10 minutes to dry each load, which is a bit annoying...)

Overall, a very good laundromat! Highly recommended!