LaundroLab Laundromat 4.6

LaundroLab Laundromat

Laundromat

Photos

Review Highlights

"It’s always clean and friendly atmosphere" clean machines
"It’s always clean and friendly atmosphere" friendly staff
"I feel safe" safe environment

Location & Hours

5618 Albemarle Rd #700, Charlotte, NC 28212

Charlotte, NC

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

64 reviews
DeWayne Link
DeWayne Link

Awesome! Thank you for the five star review DeWayne, we hope to see you again soon.

Response from the owner

Awesome! Thank you for the five star review DeWayne, we hope to see you again soon.

Marshelle Bryson
Marshelle Bryson

My favorite Laundromat!! Love this place! You can do everything from your phone. Load money for the machines, scan QR code of machine you want to use, it tells you the status of each machine, how much time you have left, and you can set an alarm. It’s always clean and friendly atmosphere.

Response from the owner

Thank you for the great review! You also earn loyalty points with our LaundryPay app that you can use towards a free wash or dry! You get $1 back in points for every $10 spent at LaundroLab!

Elena Hernandez
Elena Hernandez

Very beautiful laundry mat. Nice and clean , plus if you have kids there is a play area for them. Very friendly staff as well .

Response from the owner

Thank you so much for the positive review Elena! Hope to see you back soon!

Anthony Barner
Anthony Barner

I love this laudromat. One thing I like about this laudromat is the area where they have for kids, equipped with tv and books along with a table for the kiddos to sit at. You know how it is when your child is running around the laudromat while the parents are trying to do laundry. This area keeps them busy.

Response from the owner

Thanks Anthony for your in depth review! We definitely know how it is haha! Hope to see you come back!

Allyson Gentry
Allyson Gentry

Awesome laundromat to check out. Glad I ran into this place. It's bright. It's clean. I feel safe. Nice waiting area for kids and parents.

Response from the owner

Thank you Allyson! We're glad you ran into us! Hope to see you back soon!

Santoneio Mosley
Santoneio Mosley

I had a little problem with my quarters getting stuck and the sweet lady helped me out quick and easy!!!!!

Response from the owner

We're here to help Santoneio, thank you for the five star review and we hope to see you again soon!

Ashley Gonzalez (Miiss Shorttyy)
Ashley Gonzalez (Miiss Shorttyy)

The white lady it was on Friday 07/12/2024 in the morning at 10:40 is so mean to the kids at the location they have some legos for the kids can get fun during the time you wash clothes . she start talking so rude to my son telling him if he don’t stop she is going to come and get the legos. With a mean voice and attitude to a 6 years old kid. And she was working so rude and with a bad attitude if she can deal with the customer and the kids noise they should take her out it’s tooo early for be with a attitude specially to the kids.

Response from the owner

Thank you for bringing this to our attention. We sincerely apologize for the negative experience you and your son had at our location. We take such concerns seriously, as providing a friendly and welcoming environment for all our customers, including children, is our top priority.

We will address this situation with our staff to ensure that everyone is treated with kindness and respect. Your feedback is valuable, and we will use it to improve our service and training. We hope to have the opportunity to make this right and provide a better experience for you and your family in the future.

C. Williams
C. Williams

First off, this place is SOOOO CLEAN! it's just so welcoming! Never really large crowds here (Sundays possibly)...love the fact that it's child friendly, plenty of washers and dryers as well

Response from the owner

Thank you C. Williams! Hope you visit our laundromat again, on whatever day of the week best suits your needs!

Darwin Lopez
Darwin Lopez

The laundromat is very good, but there's a problem: there's a Black employee who is very rude and angry. The whole time I was there, she spent her time smoking outside and ignoring the customers. The owner of this business needs to address this.

Andrake Clapp
Andrake Clapp

Thanks to the awesome employees at laundry lab never let you down and to the employee pree
He is a people person with a heart glad to meet this guy great place for me

Response from the owner

Thank you so much for your kind words! We're thrilled to hear you've had such a positive experience at our location. Our team will be thrilled to hear your feedback—we truly care about making everyone feel welcome.

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