Laundromax 4.9

Laundromax

Laundromat

Photos

Review Highlights

"Clean and Machines were good" clean machines
"Imani was extremely helpful and kind showing me how to use the machines" helpful attendant
"They have drop off service but the large capacity washers and dryers make it really quick" good dryers

Location & Hours

9972 E Washington St, Indianapolis, IN 46229

Indianapolis, IN

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Lawson King
Lawson King

Atmosphere is great and a very clean environment. Dee Dee was Spot on with her customer service, very knowledgeable and friendly. My new favorite place to come get laundromat!!!!!!!!

Cherika Vinson
Cherika Vinson

I enjoy coming to do my laundry mat the staff is so amazing and welcoming, the attendant Cambria and manager Imani are a true value to the company. Keep up the great job and I will continue to return.

Jeltsin Javier Moreno Altamirano
Jeltsin Javier Moreno Altamirano

This is the cleanest laundromat that I ever been in my entire life, the workers are nice and helpful especially Taylor, he help me and give me an amazing service, even went out his way and give me some advice. I hav 8 loads to wash and dry and couldn’t have asked for a better place and nicer staff. Thanks !!

Andrea Osborn
Andrea Osborn

New location. Only opened like 3 months. Large facility, clean location, plenty of washers & dryers, wifi, air conditioning, vending machines, laundry supplies for sale, customer only restrooms, laundry carts, super friendly & knowledgeable staff, plenty of seating & folding tables, no quarters needed, use phone or load a card at the kiosk for use. Definitely a 5 Star laundry facility. Will return & will recommend.

Jennifer Byerly
Jennifer Byerly

Love this place! Always clean, tons of machines available anytime day or night, great customer service and new promotions all the time.
Music could be better but besides that it’s my go to….and I have a washer/dryer at home 🤣 …

Karen Wilburn
Karen Wilburn

Today was my 1st time coming and i truly enjoyed the experience. DeDe and Iami both were very helpful and knowledgeable. I also appreciated the table and chairs due to my health issues. Thank you all so much for thinking things though for customers and business.

Lauren Curtis
Lauren Curtis

Going to the laundromat is never fun but I find myself looking forward to coming here. It’s clean, neat, convenient, and you get free drys with washes which makes it more affordable. The people who work here are always willing to assist especially Neshia! If they see you about to use a machine that’s too big for your load size they’ll stop you and redirect you to one that’s more affordable. That’s true customer service and looking out for your clients!

Timothy Barger
Timothy Barger

This is the most awesome laundromat I’ve been to very clean very clean washer and dryer’s. Very nice staff, clean restrooms, and vending machines if you need them. Good after our specials as well plenty of the big washers and dryers

Marlon Vanegas
Marlon Vanegas

Clean, prices are fair and plenty of machines.

Response from the owner

Hello Marlon, thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our laundromat clean and our prices fair. It's great to know that the availability of machines met your needs. We strive to provide the best experience for our customers and your feedback is truly appreciated. We look forward to serving you again soon!

Jennifer Foutz
Jennifer Foutz

This is by far the best laundromat I’ve been to anywhere around Indianapolis. We’re staying at a Campground in Greenfield and came here after an awful experience at Weston in Greenfield. Immediately Olaniyi (spelling is probably off) greeted us with such a pleasant tone and offered to show us how to use the card system. We typically spend $50 ish every trip at the subpar laundromats, but had a lot more this trip…we paid $40 and received $20 free for using cash and had nearly $14 left on the card.. the dryers are currently free! She went above and beyond and never skipped a beat offering to help everyone that needed help, greeting every customer, all while doing many other tasks! HIGHLY recommend! I hope she sticks around, she’s good for business! 🥳🥳

Response from the owner

Hello Jennifer, thank you so much for taking the time to share your wonderful experience at Laundromax! We're thrilled to hear that you found our services to be the best in the Indianapolis area. We strive to provide excellent service and value, and it's rewarding to hear that you enjoyed the benefits of our card system and free dryers. Your recommendation means a lot to us, and we're delighted that you found our laundromat to be a great choice during your stay. We appreciate your kind words and support about our team. Thank you once again for your feedback and we hope to welcome you back to Laundromax soon!

Best regards,
The Laundromax Team

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