Speed Queen Laundry Oak St SW 4.2

Speed Queen Laundry Oak St SW

Laundromat

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Review Highlights

"This has been the most consistently clean and we'll maintained laundromat I have been to" clean machines
"My ONLY beef with them is they seem to have card updates a little too frequently for me" card payment
"She is so helpful and friendly" friendly staff

Location & Hours

855 Oak St SW

Atlanta, GA

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Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Stella Herring
Stella Herring

Nice new washers but usually crowded

MARY Mccoy
MARY Mccoy
afonega
afonega

Place was really clean and nice but the woman at the front desk as so rude and unprofessional. She got mad because i don't return the car to place wjere i got it. Isnt that her job? I called myself helping out by getting my clothes as close to yhe door as i could so and employees would not have to het it from outaide. Woman just had an attitide and acted like people bwherbothering her .Just nast. That was today i went

Response from the owner

Thank you for sharing your experience at Speed Queen Laundry. If you could contact us at SpeedQueenLaundryLLC@gmail.com to provide more details including the location of the laundromat you visitied as well as the approximate time and date of your experience, we would greatly appreciate it. We take customer experience very seriously. We hope you will give us another chance.

Donovan Williams
Donovan Williams

Lady at the front desk is beyond rude and clearly doesn't want her job. She just sits there on her phone. Doesn't speak/greet you and gives a terrible attitude when you need assistance. Seems like a nice place but she's awful for business. Never again.

Response from the owner

Thank you for sharing your experience at Huebsch Laundry. If you could contact us at SpeedQueenLaundryLLC@gmail.com to provide more details we would greatly appreciate it. We take customer experience very seriously. We hope you will give us another chance.

Kelly Shahgholami
Kelly Shahgholami

I love this spot. Ylonda was pleasant and great at her job. Pricing is reasonable for same day wash, dry and fold as well. Ylonda found my wife’s hard drive and separated it keeping it nice and safe. Thank you for everything!

Response from the owner

Hi, Kelly. WOW: tech support at our Oak Street Speed Queen/Huebsch store! You don't see that every day! Seriously, thanks for coming in, and we're thrilled that, in addition to a terrific Wash/Dry/Fold experience, Yolanda could offer you additional customer service with your tech security. We'll be sure to let her know you appreciate her. Come in again soon.

Kayla Smith
Kayla Smith

Very rude staff.

Response from the owner

We're sorry to hear that your experience did not meet your expectations. We take customer satisfaction very seriously and would appreciate your feedback about what happened with you and our team member. To help us route your complaint to the appropriate department, who can address your concerns, please email us at community@speedqueenlaundry.com and provide any additional details, including the location, date, and approximate time of your visit. We are grateful for your business and hope you will return.

Rick Rolley
Rick Rolley

Staff are rude and make customer's carry there clothes to their cars although they have carts.. Employees block front parking for their personal cars, including handicapped. I'm sending pics to corporate. This is ridiculous

Taiwana Cofield
Taiwana Cofield

I usually go to the laundromat faith every week. This morning I called and the person who I talk to told me that they was open. After taking a Uber with my 3 month and daughter and bring my clothes inside the young lady says I can wash my clothes but me and my kids have to wait outside. I understand what’s going on in the world but to tell someone with a infant that they have to sit outside is crazy. Then on top of that she didn’t even want me to wait inside for the Uber to come back to pick us up. I will never spend another dime here again.

Liana Sisco
Liana Sisco

Two days ago my husband was here doing laundry for a couple of hours. When he asked for the key to the restroom the lady said, “They didn’t leave me a key.” Today, we’re back and when I asked for the key - same lady, same answer. I asked, “Well, where do you use the restroom?” She told me there’s an employee restroom. She suggested I go to Popeyes or Planet Fitness where I am NOT spending my money. Maybe “they” don’t trust her with the key. I’d hate to think she’s lying. Either way it’s pretty bad.

Response from the owner

We're sorry to hear that your experience did not meet your expectations. We take customer satisfaction very seriously and would appreciate your feedback. To help us route your complaint to the appropriate department, who can address your concerns, please email us at community@speedqueenlaundry.com and provide any additional details, including the location, date, and approximate time of your visit. We are grateful for your business and hope you will return.

Dannisha Seymore
Dannisha Seymore

I love the evening crew very respectful but the night crew is horrible the men’s have no respect for no one I stood in front of the counter for 3 mins while the guy stand outside smoking looking at me then when he finish he went and sat down I had to ask him for help and he seen me standing there the machine over charge me and he told me it’s nothing they could do about it 😡 I been coming to this laundromat since it’s first open and NEVER had any problems til the NEW people overnight.

Response from the owner

Hello Dannisha, If you could contact us at SpeedQueenLaundryLLC@gmail.com to provide more details we would greatly appreciate it. We take customer experience very seriously. We hope you will give us another chance.

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