Speed Queen Laundry Oak St SW 4.2

Speed Queen Laundry Oak St SW

Laundromat

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Review Highlights

"This has been the most consistently clean and we'll maintained laundromat I have been to" clean machines
"My ONLY beef with them is they seem to have card updates a little too frequently for me" card payment
"She is so helpful and friendly" friendly staff

Location & Hours

855 Oak St SW

Atlanta, GA

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Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
James K
James K

Very clean place, I did a small load there because I was visiting in town and the washing machine was fast, the dryer dried my clothes and I spent less than 50 minutes doing my laundry and folding.

The staff are very friendly and welcoming.

Response from the owner

Thank you so much for leaving us a 5 star review, James. We appreciate your business and look forward to seeing you again soon!

Daniel Chomen
Daniel Chomen

I'm tired of being harassed by the one worker! Always asking for tips! Then today he's telling me not to come back n**%#% , then glades a wad of$20's in his car. Tells me to go to another laundry service that washes and folds. He's the only one and today was the last. What because I'm white is this why he asks, I'm doing laundry from homeless men without income at a nonprofit. He gets paid, I do this for those in need! He should be fired! If there was to be tips put up a tip jar for all the employees to split!

Response from the owner

Thank you for sharing your experience at Speed Queen Laundry. If you could contact us at SpeedQueenLaundryLLC@gmail.com to provide more details we would greatly appreciate it. We take customer experience very seriously. We hope you will give us another chance.

Ann Will
Ann Will

Thank you, Ann Will, for sharing your feedback with us. We value your input and would like to learn more about your experience. Please feel free to reach out to us at WeCare@SpeedQueenlaundry.com. We hope to have the opportunity to serve you better in the future.

Response from the owner

Thank you, Ann Will, for sharing your feedback with us. We value your input and would like to learn more about your experience. Please feel free to reach out to us at WeCare@SpeedQueenlaundry.com. We hope to have the opportunity to serve you better in the future.

Lorena Edwards
Lorena Edwards

By far the worst experience I’ve encountered with laundromats. After having to call 8 times before someone answered to confirm my clothes was ready for pick up and driving all the way there and back only to get home and realize my clothes never got washed. Called back to explain the situation and got a bunch of excuses from the employee who then proceeded to hang up on me. Do yourself a favor and choose a different laundromat to give your business to.

Response from the owner

Thank you for sharing your experience at Speed Queen Laundry Lorena. If you could contact us at SpeedQueenLaundryLLC@gmail.com to provide more details we would greatly appreciate it. We take customer experience very seriously. We hope you will give us another chance.

Stalettie Johnson
Stalettie Johnson

The lady on first shift told me and my disabled mother we couldn't use the baskets because she was in fear that we would mess out her laundry I'm taking out a lawsuit because my mother had to help me with the clothes now her back is messed up. She is short and has short hair

Response from the owner

Hello Stalettie, We're sorry to hear that your experience did not meet your expectations. We take customer satisfaction very seriously and would appreciate your feedback. To help us route your complaint to the appropriate department, who can address your concerns, please email us at community@speedqueenlaundry.com and provide any additional details, including the location, date, and approximate time of your visit. We are grateful for your business and hope you will return.

Latisha Washington
Latisha Washington

Mrs.Monica was amazing she really went beyond her job to show me has to wash my clothes she really need a raise .Mrs Monica gets a 100 stars from me I will be back

Response from the owner

Wow, Latisha! 100 stars out of five is something pretty cool! Thanks so much for giving Ms. Monica such a great shout out. We will be sure she hears about it, and we look forward to seeing you back at Oak Street soon for more Speed Queen customer service. Thanks again!

Tannish Carter
Tannish Carter

Awesome place to wash clothes, very peaceful atmosphere too 😄 …

Response from the owner

Thank you, Tannish, for your wonderful review! We're thrilled to hear that you enjoyed the peaceful atmosphere at Speed Queen Laundry. We look forward to welcoming you back soon!

Melo W.
Melo W.

This place is a scam.

They don't let you pay with cash or a debit card, only with their own laundry card which you can only load $5 at a time minimum. But none of their services (wash, dry, anything) are sold in $5 increments.

The wash might be $6.75 the dry might be $2.05. That's 8.80, So you're stuck loading five at a time (or doing the calculations ahead of time, but good luck since they nickel and dime you for things like extra rinse or extra spin) trying to pay for all your loads but if you do multiple loads of laundry there's no way to accurately assess how much money you want to put on your card. You always end up overloading the card.

This would be annoying but ultimately fine, except that the card expires after a certain period of time meaning if you left $3 on your card at the end of your trip there's no guarantee you'll actually be able to use it on your next trip. It's a con.

They're just stealing money from people in amounts too small to sue over.

Go anywhere else besides Hubesch/Speed Queen (The same company trying to trick you)

Also even though it's hot in Atlanta in 2024 (everyone in here is sweating) they don't have the ac on, or more likely, don't have it low enough. It's so muggy in here with all these washers going.

The chocolate in the vending machine is completely melted. I'm drinking a Reese's cup for Pete's sake...

Response from the owner

Thank you for sharing your experience at Huebsch Laundry. If you could contact us at SpeedQueenLaundryLLC@gmail.com to provide more details we would greatly appreciate it. We take customer experience very seriously. We hope you will give us another chance.

Brandon Spraggins
Brandon Spraggins

Thank you, Brandon, for your fantastic 5-star review! We're thrilled to hear that you had a great experience at Speed Queen Laundry. We look forward to welcoming you back soon!

Response from the owner

Thank you, Brandon, for your fantastic 5-star review! We're thrilled to hear that you had a great experience at Speed Queen Laundry. We look forward to welcoming you back soon!

Elisa D'Auvergne
Elisa D'Auvergne

honestly the washers aren’t that great, they didn’t wash my clothes properly. The dryers is 2.20 for 30 minutes, 80 cents for 8 more minutes, never again.

Response from the owner

Thank you, Elisa, for sharing your feedback with us. We regret to hear about your experience with our washers and dryers. Please send us an email at WeCare@SpeedQueenlaundry.com so we can address your concerns directly. We appreciate your input and hope to improve your experience in the future.

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