The Laundry Place 4.2

The Laundry Place

Laundromat

Photos

Review Highlights

"Clean and quiet" clean machines
"Very friendly service" friendly staff
"We had no clue what to do but the employee stopped what she was doing to show us how the cards and machines work" card payment

Location & Hours

4841 SE 14th St, Des Moines, IA 50320

Des Moines, IA

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

29 reviews
Angel Lovelady
Angel Lovelady

Actually clean! All machines work correctly, the attendants are friendly. We are actually getting rid of our washer/dryer and just coming here. It's more economical and way faster! Take cash, load a card and go. No coins!

Response from the owner

Thank you for the fantastic feedback! We’re glad to hear you find our facility clean, the machines reliable, and the attendants friendly. It’s great to know that using our service is both economical and efficient for you. The cash-to-card system is designed for convenience, so we’re pleased to hear it’s working well for you. We look forward to continuing to serve you!

Joshua blewitt
Joshua blewitt

Abriella dobbs is an exceptional worker

Vanna Writes
Vanna Writes
Angie M
Angie M

Great clean and safe place to do laundry. All machines run with debit or credit cards or you can get on of their cards, which I did because they have a double your money deal going on right now. Paid $50 got $100 loaded on my card. Also you can get notifications right to your phone on when your washers and dryers are done. This place is very high tech. Love it!!!! It's my new place to do laundry.

Response from the owner

Thank you, Angie, for your wonderful review! We're delighted you enjoy our clean, high-tech facilities and the convenience of our card system. We look forward to welcoming you back to The Laundry Place in Des Moines!

Kerry Suttles
Kerry Suttles

Clean well lit but they put a $10 hold on my debit card when I used it to start the washer. I wondered why the other washer said card declined. I checked my account and it says $20 for the laundry place. I went in to find a number to ask why. They do have like 2 8x10 signs that are not easy to see telling you this but of course I didn't see them. So I unloaded the washer I hadn't started because I only had 7 left in the bank. So my daughter sent me $10 on cash app. I went in to put money on one of their cards and it informed me there would be a 2.75% surcharge for the transaction. Nope! Nevermind! I will go somewhere else.

Wanda Van Wyk
Wanda Van Wyk

This place was clean. I got there as the attendant was finishing her job and she did a remarkable job. The plug in's on the chairs now they didn't all work but a few did. What a great way to charge your phone!!! I noticed that ALOT of folks will just put their laundry in and leave them return and doing this held up some folks waiting for the largest dryers like myself that needed to dry a couple blue jean quilts. But everything managed to work out. Free wifi here too. Another perk!! First time at this location and for sure will return!!!

Response from the owner

Thank you for the detailed feedback! We’re glad to hear that you found the facility clean and appreciated the attendant’s hard work. It’s great to know that you enjoyed the phone charging stations and free Wi-Fi. We apologize for any inconvenience caused by the use of large dryers and appreciate your patience. We look forward to welcoming you back and ensuring your next visit is even better!

See Id
See Id

I think Latisha at SE 14th Laundry Placeis the hardest working employee i have seen. She maintains the business clean and efficient service to customers. I believe she should get a decent raise for her work and customer she proves. That's why I use your facility.

Response from the owner

Thank you for your wonderful feedback, See. We appreciate your recognition of Latisha's hard work and dedication. Your support means a lot to us at The Laundry Place in Des Moines.

Matthew Quintana
Matthew Quintana

Very nice clean and quiet laundromat. Different size washers and dryers that work very well.

Response from the owner

Thank you for your kind words, Matthew. We’re delighted you found The Laundry Place to be clean and efficient. Your satisfaction is our priority!

Kamal Khatiwada
Kamal Khatiwada

Imlove this place. All the kinds of laundry from $3 till $10 the big once. Highly recomended.

Response from the owner

Thank you for the great review! We’re thrilled to hear that you love our laundromat and find our range of machines and pricing appealing. Your recommendation means a lot to us. We look forward to your next visit!

Laura B
Laura B

This place is the best place to go to wash your bedding. The machines get it super clean and they are large enough and affordable. Tish, the lady who works here is very friendly and keeps it very clean. She was enjoyable to talk to and she even helped me carry out my laundry. Great service and I will be back soon!

Response from the owner

Thank you for your wonderful feedback, Laura. We are delighted to hear you had a great experience at The Laundry Place. We look forward to welcoming you back soon!

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