iWash Laundromat 4.0

iWash Laundromat

Laundromat

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Review Highlights

"Place is usually clean when I go" clean machines
"Great Customer Service , the lady at the counter is always really nice and helpful with anything you need" helpful attendant
"Clean facilities, friendly staff, good machines" friendly staff

Location & Hours

2400 Freedom Dr A, Charlotte, NC 28208

Charlotte, NC

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Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Author Ramirez
Author Ramirez

Wonderful place the lady behind the very nice and helpful highly recommend this place it is clean and safe for senior citizens..
Definitely recommend this will be back five star five

Response from the owner

Thank you for your business and 5 star rating!!!

cynthia mcbeth
cynthia mcbeth

First time patron. It brought back memories of days of old where laundromats had attendants and the environment was kept and pleasant. To be able to pass time waiting you could watch TV. Aaah.

Response from the owner

Thank you for your business and 5-star rating. We are glad to hear that you had a pleasant experience at our Laundromat! we hope to continue serving your in future!

Emperor Juan
Emperor Juan

iWash is the better self-wash laundromat in the Freedom Drive area. Although, I usually dislike these places, Thomas’ customer service skills are excellent which puts me at ease when doing my laundry there. I would challenge all laundromats to match this locations format and employees.

Response from the owner

Thank you for your great review and feedback. We appreciate you considering iWash Laundromat over many other choices.

Patrack
Patrack

Very nice laundromat, has very modern washers and dryer.

Response from the owner

We are glad to see you had a great experience at our location. We hope to serve you again in future with the same great experience.

Mzthugpassion Evans
Mzthugpassion Evans

Be careful, they are removing clothes from the dryer, claiming they are having problems with it, and taking your belongings while moving your items to another dryer!!! So if you not watching your clothes, they are watching you to see who leaves and steal from your load!!! #Update- you did not have my permission to move anything, I stepped outside for a smoke, and came back in and that's when you told me what you have done! Then proceeded to place what you claimed was your clothes in the same exact dryer you removed mines from! I have the call record of me calling the mat about my brand new sheets I just took off my bed, to wash and now no longer have since you removed my load! When I came back, you was gone and told the worker left that I took all my clothes! I would not go through all that if I gave you permission to touch my belongings! As much as I wash my clothes there, and just spent 60 just to have you going in my load of clothes and take from me and my family is crazy! You are a thief, and a lier! I will not be returning to your location, and will be contacting BBB!!! Your business is a complete scam, and no one should trust it!!!!

Response from the owner

Hello, We had removed the clothes for you with your permission and to help you get better drying experience. You had more than normal amount of clothes in a small dryer and that was throwing overload error. Our goal is to have a good experience and that is all we tried here. Also, we do recommend staying with your clothes when washing and drying as we can't keep eye on all the dryers and washers. Thank you.

Michael Barnes
Michael Barnes

It's not the same anymore overcrowding some machines are broken down at times machines take your money been going there since they opened but other laundry mats has opened up around that area that offer a Lil more cheaper prices better washers the let people leave clothes in machines for long periods of time when they stop so it's not worth the wait

Response from the owner

We appreciate your business and glad to have you as our regular customer!!

Robert Davis
Robert Davis

Thank for your business and rating!

Response from the owner

Thank for your business and rating!

Steven Chisholm
Steven Chisholm

Never too crowded

Response from the owner

Thank you for taking the time to leave us a 5-star review. We’re grateful for your business and are happy to know you had a positive experience. We appreciate and hope to see you again!

Demontre Miller
Demontre Miller

Thank you for the 5 star rating!!

Response from the owner

Thank you for the 5 star rating!!

Rob Boyden
Rob Boyden

Male laundromat attendant is polite and friendly to the customers. This laundromat needs an exterminator immediately! (Unfortunately, people sometimes bring roach eggs in their dirty clothes. Roaches can also be unknowingly transported from a laundromat to people's homes and cause infestation. THIS IS A HEALTH & SAFETY ISSUE! ROACHES SPREAD DISEASE!) Also, the storefront windows are filthy and covered with handprints. Late in the afternoon when the sun is extremely bright, it shines into the storefront windows. The sun also strongly reflects off the white tiled floor, making it twice as bad. It's uncomfortable to fold clothes while being blinded by sun glare. Investing in roller shades will solve this problem. I absolutely HATE giving bad reviews. Please invest in some roller shades, some Windex for the storefront windows, and have the place exterminated by a professional exterminator. I will stop back on December 1st or shortly thereafter. If these issues are addressed by then, I will certainly give a 5-star review!

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