JC Eco Laundry 4.6

JC Eco Laundry

4.6 (288 reviews)

Laundromat

Photos

Review Highlights

            "New, clean machines and really affordable prices"
            clean machines
        

            "Polite and friendly staff and they actually take credit cards in their machines"
            friendly staff
        

            "New, clean machines and really affordable prices"
            affordable prices
        

Location & Hours

340 2nd St, Jersey City, NJ 07302

Jersey City, NJ

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

100 reviews

JinYeong Bak

Thank you for your review 😀 …

Response from the owner

Thank you for your review 😀 …

Laura Conley

They did a great job and had it back to me within 24 hours!

Response from the owner

Thanks Laura! We appreciate your review and business :)

Lakshya Chaudhary

It's the perfect place to go for laundry. Ash here helped me, and it became a good experience. Thank you!!

Response from the owner

Thanks for the review Lakshya!

Ash Shak

Thank you for your review :)

Response from the owner

Thank you for your review :)

Annu Manuel

Love this place !

Response from the owner

Thanks so much for your review !

tara t

Last wash is later than most. You can use a credit card or cash to add money to your card. Nice new machines. Friendly staff. Close proximity to Diesel and Duke. What more could you ask for?

Response from the owner

Thank you for your feed back

Christopher. Owner

J. B.

Thanks for the review J.B.

Response from the owner

Thanks for the review J.B.

monique therese

TL;DR I was DISCRIMINATED against for being a WOMAN and told I had to pay 140% more to have my clothes cleaned, even though “launder” and not “dry clean” are the care instructions on the tags.

$6 for dry cleaning is a fair price. They did a great job with my “dry clean only” silk blouse and I was happy to pay that price, as that was the specific care instructions for the garment. I would’ve gladly paid this rate for my other blouses and pants as well, as that is the care instructions on the tags.

I brought in a couple 97-100% cotton button up shirts for Launder and Press where the care instructions clearly say to “launder” (machine wash with like, tumble dry low, warm iron). This is how they have been cared for at other cleaners for the last 10 years.

I was DISCRIMINATED against for being a WOMAN, and was told my shirts did not qualify for this service and would need to be charged 140% more for the Blouse rate, which is dry cleaning. If the care instructions on the tag indicated this, I would’ve been happy to pay, however some say specifically to not dry clean and all say to launder. Originally I was charged the Laundered Shirt rate because they thought it was men’s shirts.

Just moved to JC and was looking for my go-to cleaners, where I can bring my rugs, comforter, work clothes, everything. I would’ve been a very loyal customer. Disappointed in the service I received this morning, hoping they can make it right.

Response from the owner

Hi Monique, thank you for your feedback and for giving us the opportunity to care for your garments. We’re truly sorry to hear about your recent experience and appreciate you bringing this to our attention.

First and foremost, we want to be clear that we do not discriminate based on gender or for any reason whatsoever. Our business has proudly served Jersey City since 2013, and our team—entirely made up of hardworking women of diverse backgrounds—takes great pride in treating every customer with fairness, respect, and care.

Regarding your cotton shirts: The reason we were unable to process them under the “laundered shirt” rate is purely due to equipment limitations—not gender. The laundered shirt service uses a large, industrial machine press that is designed specifically for standard men’s dress shirts. Unfortunately, women’s shirts/blouses, which often have different tailoring, sizes, or detailing, don’t fit on this machine. That means we must finish them by hand, which requires significantly more time and labor. So we have to charge the $6 rate instead of $2.50. We understand this may be frustrating, especially if it wasn’t your experience at previous cleaners, but we strive to be transparent about why the pricing differs.

We would love the opportunity to speak with you directly and make this right. We did try reaching out by phone call and text but were not successful. Please feel free to respond to my cell that I texted you from starting with 973 area code or contact the store and ask for Chris (the owner).We value your business and would appreciate the chance to earn back your trust. If you're willing, updating or removing your review would mean a lot to our small business, especially since it reflects a misunderstanding—not a reflection of who we are or how we operate. We can give you a credit for future dry cleaning to clear this up and for any inconvenience. I hope to speak to you soon.

Thank you,
Christopher