The Laundry Room 4.5

The Laundry Room

Laundromat

Photos

Review Highlights

"I’ve been using the Laundry Room’s Wash and Fold service for about 4 years and have overall had a good experience" wash and fold service
"Very big nice and clean kid friendly" clean machines
"Very big nice and clean kid friendly" friendly staff

Location & Hours

901 E Arrowood Rd

Charlotte, NC

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Emir Torres
Emir Torres

Thanks for your review, Emir. If you don't mind, could you tell us why your experience was only a 4 star one? We want to make every visit to The Laundry Room a perfect one.

Response from the owner

Thanks for your review, Emir. If you don't mind, could you tell us why your experience was only a 4 star one? We want to make every visit to The Laundry Room a perfect one.

A.D. Brown
A.D. Brown

Thanks for the review, A.D.! If you don't mind, could you tell us what made your visit a 4 star experience instead of 5 stars? We want to make sure everyone's trip to The Laundry Room is perfect.

Response from the owner

Thanks for the review, A.D.! If you don't mind, could you tell us what made your visit a 4 star experience instead of 5 stars? We want to make sure everyone's trip to The Laundry Room is perfect.

Brandon Lopez
Brandon Lopez

Great services friendly for kids big tv with comfy couches it’s a really great spot to clean your clothes also free wifi

Response from the owner

Thanks for the review! We're so glad you enjoyed your visit.

Hunter Hamilton
Hunter Hamilton

I’ve been using the Laundry Room’s Wash and Fold service for about 4 years and have overall had a good experience. They always have a quick turnaround, the customer service is usually decent or good, and they fold my clothes perfectly each …

Response from the owner

Thank you for your loyalty Hunter. We have addressed this matter internally, we're sorry that you have experienced this. Please come by and see us soon!

Denisia Wright
Denisia Wright

Very big nice and clean kid friendly

Response from the owner

Thanks, Denisia! We love reading positive reviews from customers like you. Please let us know if there's anything we can do for you =)

Yamileth Lopez
Yamileth Lopez

Terrible, they say they close at 11 and at 9 they no longer let us do laundry, they don't keep to the schedules.

Response from the owner

We understand your frustration with our opening hours. We are open from 7:00 to 23:00, but the last wash is at 21:45. We hope to see you soon!

Diana Wiginton
Diana Wiginton

This place is an absolute gem! When I was in the process of finding a place here in Charlotte and traveling, I went online to find a place to do laundry rather than hotel facilities that are often inadequate. The machines were fast, clean, …

Response from the owner

Wow, thank you so much for this amazing review! We’re thrilled to hear how much you’ve enjoyed both our store and our wash & fold service. Our team takes great pride in making laundry a happy experience, so it means the world to know you’ve felt that in your visits.

Symone Smith
Symone Smith

I really use to like coming here to do my laundry. However since the mobile application had been implemented it has changed my experience. It literally never works. I always have to use an employee’s phone which is extremely inconvenient …

Response from the owner

Hi, Symone. We're so sorry for your experience with the app. This technology is new, and we experience bugs at times, but we're working through them and improving daily! We really appreciate you providing this feedback to us, and we'd love … More

Katherine Mohamed
Katherine Mohamed

Thanks so much for your review, Katherine. If you have a moment, could you tell us why your visit was only a four stars instead of 5? We want all of our guests to have perfect experiences here at The Laundry Room.

Response from the owner

Thanks so much for your review, Katherine. If you have a moment, could you tell us why your visit was only a four stars instead of 5? We want all of our guests to have perfect experiences here at The Laundry Room.

Elizabeth Countess
Elizabeth Countess

I don't use a laundromat often but when I do, this will always be my go-to. It's clean, the machines are in excellent shape, it's well-staffed and the layout is well-thought out.

Response from the owner

Thank you so much for the 5 star review! Thank you for choosing to do your laundry at The Laundry Room!

Page 1 of 10