The Laundry Room 4.5

The Laundry Room

Laundromat

Photos

Review Highlights

"I’ve been using the Laundry Room’s Wash and Fold service for about 4 years and have overall had a good experience" wash and fold service
"Very big nice and clean kid friendly" clean machines
"Very big nice and clean kid friendly" friendly staff

Location & Hours

901 E Arrowood Rd

Charlotte, NC

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Leelee 00
Leelee 00

Loved it at first, trying new laundromat but turns out i had a bad experience with the place. It in a ghetto area. I like the couches and colors. But whats the point if the attendants are rude and ignorebyou and app mever works.

Response from the owner

Thanks so much for your review. We're sorry to hear you didn't have a perfect experience at The Laundry Room. We strive to make sure our customers have the best experience possible. Please email us at info@thelaundryroomclt.com and tell us … More

Brittney Brown
Brittney Brown

Closes at 11 but doors were locked at 10

Chrissi Z
Chrissi Z

It’s nice to know that I can work 50 hours a week and still have my laundry done in the same way I would myself. Great team and great service!

L Straka
L Straka

Victor the Manager was incredibly helpful and personable. He does a great job there and is an asset to The Laundry Room. His friendly help and professionalism and willingness to go above and beyond make me recommend and want to come back. Thank you!

Response from the owner

This is wonderful to read. Victor has been one of our very best employees and has been with us since we opened. We're proud to have him as part of The Laundry Room family. We can't wait to see you again soon!

Jas Bell
Jas Bell

This is one of the largest n cleanest laundry mats I have been to since moving to Charlotte. I searched for a new place to do laundry because the old place wasn’t as clean n I don’t think they tended to the wash a machines there. My husband …

Response from the owner

Thanks so much for the review, Jas! Our team does a great job maintaining a clean and safe store for our customers, and we're so glad you think so too. We hope to see you again if you ever need us!

CHRISTINA FITZGERALD
CHRISTINA FITZGERALD

I haven't been to a Laundry mat in over 25+ years. However I needed one today. I was very nervous walking into The Laudry Room in Charlotte NC this afternoon. The attendant not only walked me through the app process but also explained how …

Response from the owner

Thank you so much for your in-depth review Christina! Whether someone comes once in 25 years or every week, we want to provide that consistent 5-star service. If you do need to come back, we'll gladly be able to assist with anything!

C
C

I’ve never been to a laundromat because I’ve never had a need too but with my washer and dryer breaking down only 6 weeks after I bought it I had to find a place to wash. The laundry room is convenient, close to where I live and it’s CLEAN …

Response from the owner

Hi, C. Our hours of operation are 7am-11pm. We also have posted signage indicating that our “last wash” is at 9:45. This is in place to ensure that no one starts a wash just before close. It appears as though you were only looking to dry … More

Nehemiah Hudson
Nehemiah Hudson

Clean,Big...and water real hot

Response from the owner

Hi, Nehemiah. Thanks for your review! We really appreciate the kind words. If you don't mind, could you tell us what made your review 3 stars instead of 5? It sounds like you enjoyed your visit, but we want to make sure every trip to The Laundry Room is perfect. Any feedback you can provide would be very helpful. Thanks again.

labmark
labmark

Thank you for the review! We strive for 5 star service in everything we do, so we'd love to know how we can improve your experience. Please email us at info@thelaundryroomclt.com

Response from the owner

Thank you for the review! We strive for 5 star service in everything we do, so we'd love to know how we can improve your experience. Please email us at info@thelaundryroomclt.com

First Last
First Last

Gets the job done, some days are busier than others, some days it's one person using all the cheaper washers. I wouldn't go on the weekend.

Response from the owner

Hi Adam, thanks for stopping by our store! We understand our store can be busy at times, is there anything else we could do to make this a 5-star experience?

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