The Laundry Room 4.5

The Laundry Room

Laundromat

Photos

Review Highlights

"I’ve been using the Laundry Room’s Wash and Fold service for about 4 years and have overall had a good experience" wash and fold service
"Very big nice and clean kid friendly" clean machines
"Very big nice and clean kid friendly" friendly staff

Location & Hours

901 E Arrowood Rd

Charlotte, NC

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Amanda Wilson
Amanda Wilson

Absolutely love this laundromat. Never seen anything as good as this one! Customer service was great and addressed all my concerns immediately.

Response from the owner

Thank you for the five star review, Amanda! We enjoyed having you, come back and see us again soon.

Mr Fit
Mr Fit

Exactly why would you have it posted at 11:00 p.m. you closing and people get here at 10:00 p.m. and you guys got the doors locked and all the women in there standing around like house maids clueless I'm definitely not coming back here spending any money North Carolina can do better

Response from the owner

Thank you for sharing your feedback. We're sorry to hear about your experience, and we truly apologize for the inconvenience you faced. The last wash is posted at 9:45 p.m. to ensure we can complete all services before closing, but we understand how this can be frustrating if you're arriving later.We’ll be reviewing our procedures to ensure better communication and service moving forward. We value your input, and we hope you’ll consider giving us another chance in the future.

Betty Norfleet
Betty Norfleet

Proprietor was very helpful laundromat was nice and clean

Response from the owner

Thank you for choosing The Laundry Room! We hope that your next review will be after a 5-star experience because that is what we strive to serve our laundromat's customers!

Rony Hernandez Lara
Rony Hernandez Lara

Hi, Poeta. Thanks for the review! If you don't mind, could you let us know why your visit was only a four star one and not a five star experience? We want to make sure everyone has a perfect visit, so information like that is very important to us.

Response from the owner

Hi, Poeta. Thanks for the review! If you don't mind, could you let us know why your visit was only a four star one and not a five star experience? We want to make sure everyone has a perfect visit, so information like that is very important to us.

Chanelle Alvarez
Chanelle Alvarez

I just went to the laundromat for the first time yesterday and it was such an amazing experience. I never thought I’d say that about the laundromat. They are starting their half off sale today but honestly I would pay regular price because …

Response from the owner

Chanelle, this is such amazing feedback! We will pass all of it along to our attendants and make sure that they're recognized for their hard work. We hope to have you as a customer as long as you need us. Thanks again!

Javier Gazo
Javier Gazo

Thanks for your review, Javier. If you wouldn't mind, could you possible let us know why your experience was only one star? We want to make sure everyone has a perfect experience, and we can't do that without information on why your visit wasn't 5 stars. Thanks so much!

Response from the owner

Thanks for your review, Javier. If you wouldn't mind, could you possible let us know why your experience was only one star? We want to make sure everyone has a perfect experience, and we can't do that without information on why your visit wasn't 5 stars. Thanks so much!

Wanda Holmes
Wanda Holmes

This place is an A+ Laundromat. Clean, modern, neat.and fully stocked. Attendants always on the premises. Dryers get hot and stay hot🔥 downloading the App is convenient and easy to use. It will alert you when your machine is about to stop. If you haven't used this Laundromat your missing out! …

Response from the owner

This is such great feedback, Wanda. Thank you so much for your kind words! We really appreciate having amazing customers like you, and we can't wait to see you again soon. If there's ever anything we can do for you, let us know!

Gustavo Bernal
Gustavo Bernal

Everything very spensive

Jesse Sigler
Jesse Sigler

We really liked our visit to The Laundry Room today. It was very clean, nice Electrolux washers , plenty of space, plenty of dryers and washers. It's the nicest laundry mat we've ever been to in Charlotte. I wish there were more locations around Charlotte. Until I get my own washer and dryer I'll be washing at The Laundry Room.

Response from the owner

Thanks so much for taking the time to let us know this, Jesse! We love hearing positive stories from our customers about their experiences at The Laundry Room. Keep you eyes peeled for new locations coming soon!

Jose g Gonzalez
Jose g Gonzalez

Super clean ,free wify and kids playroom ,nice tvs...will recommend :)

Response from the owner

We're so glad you loved The Laundry Room! Please let us know if there's ever anything we can do.

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