The Laundry Room

This is so great to hear! We love reading about the positive experiences people have at The Laundry Room. While we're bummed you no longer have a washer and dryer, we're super excited that our store has made it no big deal for you. We look forward to seeing you again soon!

We’re very sorry to hear about your experience and appreciate you taking the time to share this feedback. We understand how frustrating it is with the AC and app issues, and we sincerely apologize. Since your visit, both the air conditioning and the app have been fixed, and we’re committed to making sure our customers have a much better experience moving forward. Thank you again for your honest review—it helps us improve.

Hi, Sher. Our machines are regularly cleaned and disinfected. We pride ourselves on having the cleanest, safest store in Charlotte. Because of this, we do get really busy, especially on the weekends. If you'd like to come on a day when … More

We're thrilled to hear about your postive experience, Liz! We hope to see you again soon.

Thank you for coming in to see us Jesus, we're terribly sorry that we did not achieve a five star customer experience for you. Please let us know how we can further your experience with us.

Hi, Tawanna. Thanks for the review! We appreciate the kind words about our staff. If you don't mind, could you please tell us why your visit was only a 4 star experience and not a 5 star one? We want to make sure your trips to The Laundry … More

Thank you for the five star review Erin! We look forward to seeing you again soon.

Hi, Victor! We would love more feedback from you on your experience at our laundromat, and how we can make it better moving forward. Please reach out to us at info@thelaundryroomclt.com or give us a call. Thank you!

Hi Rob, thank you for your feedback. We always strive to have a safe and welcoming environment for our customers and employees. We are taking measures to combatting this issue. Improved security systems, lighting, fenced areas, among other … More

Hi, Angela. The Laundry Room is the cleanest and newest coin laundromat in Charlotte, NC. While you may have your own washers and dryers at home, we'd love for your to come give us a try. With our large machines, you can get all your clothes cleaned and be in and out in under an hour! We hope to see you soon.